Essential Responsibilities:
- Establish overall business or technical strategy with significant impact on PayPal operations.
- Influence decision-making at the executive level.
- Conduct discovery and develop strategies tailored to each organization.
- Negotiate and close customer contracts, determining pricing and agreements.
- Support account planning, business reviews, and strategic customer touchpoints.
Minimum Qualifications:
- Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.
- At least 5 years of payments/fintech experience
- 15+ years of experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention.
- Experience managing teams of Account Managers that sell innovative payments solutions.
- Experience managing teams of Account Managers that sell to marketplaces
- A deep understanding of e-commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage.
- Proven success managing high-value accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.
- Expertise in building and maintaining strategic relationships with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions.
- Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences.
- Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives.
- Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.
- Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.
- Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy.
- Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.
- 25% Travel
- Recognizes and understands critical cultural approaches to doing business globally.
- Executive presentation skills; including in-person, written, and verbal.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $240,000 to $404,250
Our Benefits:
Any general requests for consideration of your skills, please