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Apple People Support Speciality Services Manager United States, North Carolina, Cary 899699706
08.02.2025
Description
Data-Driven Decision Making & Process Improvement: Leverage data to assess performance, identify opportunities for improvement, and enhance the quality of care. Drive regional and global process improvements to elevate the employee experience and offering for unique and dedicated areas of support.
Minimum Qualifications
- 10+ years of leading and facilitating complex global programs
- 7+ years of Human Resources experience
- Must be systems savvy and have the ability clearly define business requirements
- Proven experience with enterprise CRM and HR systems (Workday, PeopleSoft, SAP, ServiceNow, etc)
Preferred Qualifications
- Obsessed with employee experience, focusing on quality and coaching your team for continuous improvement.
- Strong problem-solving skills, navigating complex business needs and providing well-considered solutions.
- Data-driven with excellent analytical skills, using insights to drive process improvements and action plans. Ability to provide executive reporting on key events.
- Passionate about team management, coaching, and mentoring, supporting both business transformation and personal development.
- Exceptional executive communication skills, able to effectively convey complex ideas to senior leadership and stakeholders with clarity and impact.
- Demonstrated thought leadership, influencing industry trends and driving innovation through strategic insights and forward-thinking solutions.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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