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Microsoft Datacenter Field Operations Build Program Manager 
United States, Georgia, Atlanta 
899392937

13.08.2024

Required Qualifications:

  • High School Diploma or equivalent AND 2+ years’ experience working on large scale projects in an engineering and/or construction management role.
    • OR 3+ years' experience supporting IT equipment or related technology.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

:

  • 3+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until August 23, 2024.


Data Center Build Operations

  • Establish good working relationships with all the Construction stakeholders
  • Attend all Metro new build, expansion and retrofit project related design, construction, and commissioning meetings.
  • Be the liaison between Construction and Operations (be the voice for Operations) and escalate any issues that could cause impact
  • Participate in all Construction/Operations walk throughs, as well as routine construction inspections during the builds
  • Coordinate and execute turnover operations, ensure turnover checklist is completed and validated, and all turnover artifacts are delivered on time.
  • Document and report lessons learned from each project

Service Delivery

  • Able to balance leadership, influence skills, supportive individual contributions, project management, and experience in enterprise-level operations.
  • Monitors services and KPIs, OKRs, SLAs, and OLAs and reports trends and service anomalies.
  • Keep track of all the latest and upcoming key milestones and deliverables
  • Leads key processes, such as team and triage meetings, prioritizes work across the team, and rebalances priorities to respond to changes.
  • Standardizing infrastructure equipment, processes, and workflows through design, construction, and turnover of these world class facilities.
  • Assisting with new facility design & commissioning, coordinating to installation of core network infrastructures.

Data Center Work Environment:

  • Share best practices, assists others in learning role, process, procedures, and mentors others
  • Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
  • Realize the impact of change on others
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
  • Embody our and

Ownership

  • In alignment with management priorities, holds self accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Supports escalation of issues to appropriate owner.

Embody our