Citi Group Securities & Derivatives - Onboarding Analyst Officer Hybrid 

United States, Florida, Tampa 

898950545

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·Issuer Services Ops Tampa Hub perform the contractual obligation activities for more than 300 contracts for the following countries: Panama, Colombia, Peru, Brazil and Argentina.

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·Perform operational activities during the phases of client Onboarding, Implementation, Administration, and Termination according to the Agency & Trust deal agreements.

·Support with the Implementation activities of Electronic Banking for client profiles (internal and External).

·Manage account opening and closing E2E procedures

·Evaluate and process documentation related to Issuers Services Ops LATAM.

·Review instructions request information received by clients and apply internal require controls in accordance with Agency & Trust contracts.

·Ensure all requests are process within required timeframe.

·Ensure to complete control logs daily, to guarantee all request received are completed.

Operations & Reporting Activities

·Follow Maker - Checker standards and controls.

·Deliver reports for management requirements and support control unit request.

·Review metrics and related data controls for all performed activities as defined by bank Policies and/or internal stablished controls.

·Provide assistance regarding Projects related to Agency & Trust business.

·Assist with procedure guides, manuals and assigned activities checklist updates.

·Follow up internal/external received emails request to provide a response in a timely manner.

·Provide support with MCA / GRC process.

·Contribute to the creation of custom reporting for presentations.

·Backup of other colleagues of the area.

·Provide support on any assigned activities.

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·Follow established procedures to identify and escalate to management possible issues related to Operational activities that will require further investigations or research.

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·Ensure compliance with entitlements systems request.

Qualifications:

·Bachelor’s Degree/University degree or equivalent experience

·Proficiency in English and Spanish and Portuguese (preferably)

·Advanced skills in MS Office applications (Excel, Word, PowerPoint)

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·Ability to produce high quality work under rigid time constraints.

·Must have excellent attention to detail and accuracy.

·Ability to manage concurrent assignments in an effective, efficient, and organized manner.

·Excellent oral and written communication skills and strong interpersonal skills.

·Flexible and adaptable to change.

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·This position requires the use of multiples systems at the same time, in that sense the candidate must have the ability to absorb the modules and commands of the systems that will be used on a day-to-day basis.

·This position requires knowledge of the bank's policies, to execute the activities aligned to it. In that sense, the candidate must have the ability to fully understand the policies that govern our business and be updated of changes in them.

·Availability to follow Regional Work Calendar (Local, Different Regional time zones, holiday calendars, etc.)

·Availability to follow in office work calendar.

• Agency & Trust transaction processing execution. Typically related to Issuer Services LATAM Operations.
• Perform operational activities during the phases of Implementation, Administration, and Termination according to the Agency & Trust deal agreements.
• Support with the Implementation activities of Electronic Banking for clients (internal and external)
• Support LATAM Agency & Trust Operational activities end - to - end, including the process of coordinating with other teams based on a different country.
• Follows established procedures to identify problems related to Operational activities that require investigation or research.
• Update of procedures, instructions, manuals, and checklist of the area.
• Delivers reports to satisfy management requirements and support control activities.
• Provide assistance regarding Projects related to Agency & Trust business.
• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to adhere to audit and control policies. (incl. reconciliation, payments, and other processing systems).
• Timely management and escalation of all requests inquiries issues errors.
• Demonstrates an intermediate level of understanding of products and processes, and of how duties relate integrate with others in the team and closely related teams.
• Demonstrates an excellent knowledge of bank related systems.
• Utilizes strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex sensitive information, while being sensitive to audience diversity
• Act as backup of other positions of the Issuer Services Ops group (as required). Provide support in any other activity that is assigned.
• Work on holidays and at different time-zones to service the respective Latin American countries.

Contractual Obligations:

• Read, analyze, and understand the different contracts for each client in different jurisdictions.
• Execute the day-to-day activities according to the contractual obligations for each client, using our core system as tickler.
• According to the lecture of each contract, provide the necessary comments to the checklist provided (Transactional Checklist, Documentation Checklist, Deal Implementation checklist, Termination Checklist, and accounting guideline).
• Input the operational activities into the Issuer Services Workstation platform according to the transactional Checklist.
• Input the evidence of each task performed into the system or Share drive.
• Perform collateral obligations accordingly to contract rules (calculation, waterfall, notifications, etc.)
• Prepare and send (according to the A&T contract and frequency) the commission collection letters to the clients.

• Input the information of the instructions received by the client into the payment system, to make the distributions of funds (domestic transfers, Checks, International transfers, book to book) according to the contracts.
• Record the commissions and their monthly accrual according to the Fee Schedule of each contract.
• Ensure to complete control log daily, to assurance that all instructions received were performed.
• Daily, balance the accounts of the different contracts.
• Confirmation of the balance sheet review in system, with the supporting documentation

• Produce local regulatory reports related to Agency & Trust business required by Regulators for Latin American Countries.
• Support on the preparation the monthly (internal) financial statements of the trust agreements.
• Provide metrics and controls related to all activities performed as defined by bank Policies or internal decision.
• Update of procedures, instructions, manuals, and checklist of the area.
• Provide evidence for the MCA/ GRC process.

Anticipated Posting Close Date:

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