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Microsoft Senior Technical Specialist - Copilot Microsoft 
Singapore 
898562183

16.07.2024
Qualifications
  • Deep technical expertise across Microsoft and non-Microsoft cloud-based infrastructure technologies.
  • Deep understanding of Microsoft collaboration platform, generative AI technologies as well as Security and Governance for AI
  • Proven ability to drive technical and business outcomes for customers and partners.
  • Strong communication skills and the ability to lead and work collaboratively in a team environment.
  • Passion for learning and maintaining technical knowledge.
  • Cloud Trust. Demonstrated knowledge of identity, authentication, security, privacy, and compliance (including the EU General Data Protection Regulation) and how they factor into cloud and hybrid solutions preferred.
  • Able to work cohesively with customers, members of the Microsoft (or similar) sales, services, and marketing organizations and Microsoft (or similar) partners required.
  • Excellent Communicator. Communication and collaboration, organizational, presentation, deep technical product demo, writing, and verbal communication skills required.
  • Highly driven passionate person who consistently exceeds goals and expectations required.
  • Growth Mindset. Experience and passion for learning (technical and professional skills); implementing practices from others; trying, failing and learning from the experience; sharing practices and knowledge for others’ benefit required.
  • Technical breadth. Customer experience and demonstrated knowledge of Microsoft 365 data lifecycle management solutions for all job functions, Core Collaboration and Communications content; Teams platform extensibility for low code/no code as well as custom API’s; competitive unified communications solutions and how they factor into cloud and hybrid solutions with infrastructures, architecture designs, migrations, and technology management preferred.
  • Executive Presence. Validated experience engaging with senior level executives preferred.
  • Consultative Technical Selling and Challenger mindset. Validated experience in consultative technical selling approach, including bringing innovative ideas to customers problems and being customer focused preferred.
Consummate Professional
  • 7+ years of related experience in technical pre-sales and/or technical consulting roles preferred.
  • Bachelor's degree in Computer Science, Information Technology, or related field preferred.

You will guide customers to choose and use Microsoft technology to build business and IT solutions for tomorrow.

  • Show and prove how Copilot for Microsoft 365, Teams Meetings, Calling, and Devices can help them.
  • You will position the capabilities of the Microsoft Copilot stack and how one component works with another. This will include, but is not limited to Copilot for M365, Copilot Studio, Copilot for Windows, Copilot for Security.
  • You will also provide technical guidance to customers and partners how to setup Security and Governance via the adoption of Microsoft Purview as well as 3rdparty solutions.
  • Meet customer security and compliance needs while increasing sales and usage.
  • Resolve technical, competitive, and other issues that slow down sales.
  • Work with partners and Microsoft resources to design and implement complex solutions with Microsoft 365 Core, Teams Platform, and Microsoft Solutions stack.
  • You will provide feedback and insights to improve current and future products, marketing strategies, and customer focus of Microsoft.
  • You will be the technical expert on your sales team and lead technical activities for Copilot for Microsoft 365, Teams Meetings, Calling and Devices, meeting customer security and compliance needs; and developing the Microsoft 365 Core, Teams Platform and Microsoft Solutions stack ecosystem.
  • You will win the technical decision at customers for sales and usage scenarios, by customizing your message, bringing ideas to customers, showing our technology difference, and helping them decide.
  • You will work with partners and others at Microsoft, and use our core tools, to reach more customers and satisfy their important needs.
  • You will connect and coordinate various technical resources, by:
    • Creating complex solutions with internal and external partners for multiple Microsoft products and services.
    • Finding and solving technical, architectural, and competitive problems for sales opportunities and usage decisions and making sure they are solved.
    • Sharing practical knowledge with partners to drive the sale, deployment, and adoption of Microsoft 365 suite, Teams Voice and Devices solutions.
    • Influencing current and future products, marketing strategies, and customer centricity ideas with your feedback to sales, marketing, and engineering.

You will stay sharp, share your knowledge, and learn practices from others.

  • We encourage all our employees to continuously maintain and enhance their technical, sales, professional skills, and competitive readiness.
  • Your knowledge will be enhanced and shared by participating in internal Microsoft technical communities and in the broader industry through events, blogs, whitepapers, training, and articles for your domain.
  • You will be recognized for sharing, learning, and driving individual work that all result in business impact for customers, partners and within Microsoft. Microsoft encourages leadership and leadership from every employee.