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Apple Apple Product Verifications Fraud Investigator Japanese & English China, Guangdong Province, Shenzhen 897839861
27.06.2024
Minimum Qualifications
- Outstanding communication skills, including excellent written, verbal and reading Japanese and English.
- Extraordinary attention to detail in case management, follow-up and follow-through.
- Target oriented and can deliver results on time.
- Strong organizational and multitasking skills.
- Creative problem-solving and analytical skills.
- Comfortable working in a queue-based environment.
- Strong interpersonal skills with key strengths in professional collaboration.
- Resourcefulness and effective research skills
- Able to see opportunities for process improvement and develop solutions that target root causes.
- Be flexible - willing to take on new roles, assignments and responsibilities as needed.
- Resilience to work in a dynamic environment to achieve time commitments
- Ability to work between the hours of 7:00am to 9:00pm within a 7-day work week, including holidays, with additional flexibility during high volume times of the year
Preferred Qualifications
- Basic SAP knowledge preferred
- Motivated to develop the role and add to the success of our organisation
- Current or previous experience with Apple Product Verification preferred
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
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