Amazon Senior Systems Engineer WWGST Retail Infrastructure Services 

United States, Texas, Austin 

894097847

Key job responsibilities
- Participating in the configuration and management of the SOTI MOBIControl MDM platform
- Actively participate in technical decisions about android and device architecture in order to provide a common solution across all devices and applications- Be a key interface with our hardware and MDM application partners for operational support, project planning and technical release planning within the WFM retail environment.- Investigate and implement a dev-ops type pipeline for code progression thru our multiple environments
- Investigate feasibility of new solutions for architecture compatibility within the existing store infrastructure environments
- Configure, implement, monitor and maintain development, test, and QA environments.
- Troubleshoot system malfunctions and/or other unsatisfactory occurrences and provide analysis and recommendations for resolution and prevention.A day in the life

- 3+ years experience with a major MDM solution supporting Android Devices (>5,000 devices)
- 1+ years experience developing android applications or similar experience supporting android developers sufficient to understand common SDKs and frameworks
- Experience with platform migrations (examples: MDM, Email, or directory migration projects)
- Experience creating support KBAs and sharing knowledge with support personnel and new team members
- Ability to work independently, within the context of the team framework, supporting multiple apps on the various device platforms
- Strong interdisciplinary problem-solving skills, demonstrated by frequent and successful application of technical standards, theories, concepts, and techniques
- Experience providing remote support and troubleshooting
- Strong verbal and written communication skills

- Retail experience managing mobile devices
- 4 year degree in Computer Science