Uber Employee Relations Partner 

United States, West Virginia 

893753153

About the Role

Qualified candidates for this role must have a minimum of 2+ years of hands-on experience in a high-volume case management role. Top candidates will articulate how their critical thinking skills have allowed them to consistently navigate complex people and employment issues.

What You'll Do

• Manage ELR cases within our global process involving interpersonal conflict and/or allegations of misconduct (e.g., harassment, discrimination, bullying, retaliation, etc.)
• Analyze context, fact,s and documentation gathered within ELR’s case management process to develop balanced recommended actions that address any misconduct and restore damaged relationships
• Facilitate restorative conversations (mediated discussions) between employees with an emphasis on outcomes that repair workplace relationships
• Maintain confidential records within a shared case management tool; leverage the case management tool to identify themes affecting employee groups or subgroups and develop a measured response related to trends
• Foster action-oriented relationships with HR, Employment Legal and business leaders at all levels
• Actively support ELR priority projects

Basic Qualifications

• Undergraduate Degree and a minimum of 3 years of experience in employee relations case management. For example, Title IX investigations, mediation, human resources, or employment law.

Preferred Qualifications

• Demonstrated case management skills to include planning, organization, attention to detail, and ability to deliver multiple tasks or competing priorities within a time-sensitive environment
• Advanced written and verbal communication skills; must be an impactful and persuasive communicator at all levels of the organization
• Expertise in analyzing and applying HR policies and standards.
• Strong planning, organization, and time management skills, with a keen attention to detail and the ability to manage multiple tasks simultaneously.
• Clear, impactful, and persuasive communication skills.
• Direct experience with Restorative Practices, Restorative Justice, or similar interventions such as Mediated Discussions, Community Circles, and Actions Plans focused on harm reduction.
• Significant case management (workplace investigations) capabilities paired with a thorough understanding of HR principles, concepts, policies, and standards

For New York, NY-based roles: The base salary range for this role is USD$114,000 per year - USD$127,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$114,000 per year - USD$127,000 per year.