Bank Of America Commercial Credit Delivery Center Manager 

United States, North Carolina, Charlotte 

891231604

Job Description:

Job Description:

The Commercial Credit Delivery Center Manager is accountable for managing individuals responsible for managing the client credit relationship including financial statement collection, coordinating post approval due diligence and loan closing, ensuring loan setup is accurate as well as managing all aspects of the credit relationship after loan booking. Maintains responsibilities for interfacing with business partners, including senior leaders, to achieve objectives, including leading routines to ensure the loan portfolio remains compliant with all ongoing requirements such as financial statement collection, covenant testing and P&I payments. Provides coaching and development for a team ofCredit Specialists

The Commercial Credit Delivery Center Manager will drive operational excellence via strict adherence to credit policies and procedures and regulatory requirements, ensuring the work has a high standard of quality accurate data integrity and timeliness.

Managerial Responsibilities:
This positionwillhave responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating work.

Required Qualifications:

• 3+ years Commercial credit experience or Commercial banking experience
• Strong analytical skills and demonstrated history in driving results through reporting & data
• Effective communicator with the ability to lead and drive change throughout the organization
• Ability to effectively partner with other business units and various levels of management across the enterprise
• Proven experience in leadership, decision making, coaching, partnering, and workflow management
• Ability to demonstrate sense of urgency with decision making and able to work independently
• Must have proficiency with Microsoft office (Excel, PowerPoint, Word etc.)

Desired Qualifications:

• BA/BS degree or commensurate work experience required
• Prior management experience

Skills:

• Attention to Detail
• Performance Management
• Portfolio Management
• Risk Management
• Coaching
• Collateral Management
• Credit Documentation Requirements
• Relationship Building
• Strong Written & Verbal Communications Skills
• Active Listening
• Critical Thinking

High School Diploma / GED / Secondary School or equivalent

1st shift (United States of America)