In this role, you will:
- Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
- Use technical expertise in the designated area and resolve escalated issues
- Provide feedback and present ideas for improving or implementing processes and customer support
- Perform complex operational and customer support initiatives within Operations functional area
- Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
- Apply technical knowledge and expertise to perform work and action requests
- Provide subject matter expertise and interpretation of procedures to staff
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.