SAP Customer Services & Delivery APJ Academy - Associate Technology Consultant 

Singapore, Singapore 

889865809

We are looking for a team member who is able to demonstrate and/or is keen to learn the following:

• interest in innovative topics, a natural curiosity, and the capability to learn how to translate those into customer digital transformation strategy
• basic understanding of the mutual interdependencies between the business and IT aspects of customers’ transformation programs
• general knowledge of the latest trends in information technology, preferably SAP Cloud solutions and services and their relevance for customers’ business
• Preferred Enterprise Architecture or Analytics exposure for recent customer digital transformation and data-driven decision making journey

• Bachelor’s degree, or equivalent tertiary study
• 0-3 years' work experience with customer facing roles
• Team player with ability to work independently and take ownership of assigned tasks
• Good listener with excellent communication skills, empathetic, collaborative
• Resourceful self-starters with strong interpersonal skills who are eager learners
• Interested in technology, innovation, and how digital platforms can solve business challenges
• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
• Preferred Enterprise Architecture or Analytics experience

(During Academy)

• Learn and understand the Customer Services portfolio for the respective solution areas and delivers according to service specifications
• Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
• Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
• Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
• Build and maintain relationships with internal and external stakeholders
• Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
• Adapt to knowledge on new technologies in a consistently dynamic and changing environment

EXPECTATIONS AND TASKS (Post Graduation)

• Support the planning and execution of solution deployments, solution testing and issue resolution
• Leverage the capabilities of SAP's latest technology platform(s) and reinforce their benefits
• Support the transformation towards the Intelligent Enterprise
• Support the implementation and operation of technical system landscapes
• Support setup and connectivity of integrated system landscapes (on-premise, cloud and hybrid), applying state-of-the-art methodologies
• Support technology components-specific expert consulting
• Support the delivery of system optimization services
• Support the delivery of customer workshops and trainings

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Job Segment:Information Technology, IT Architecture, Cloud, ERP, Testing, Technology