What You'll Do
- Sales Operations Efficiency: Identify and implement operational improvements that reduce inefficiencies, enhance sales productivity, and ensure alignment between sales teams and business objectives globally and regionally.
- Quota & Territory Management: Manage quota-setting and territory planning to ensure fair and achievable sales targets that align with business goals.
- Sales Forecasting & Reporting: Drive the operationalization of accurate, data-driven sales forecasts and performance reports, ensuring global visibility of sales metrics to inform strategic decision-making.
- Resource Allocation: Strategically recommend resource allocation such as headcount and budget across markets to maximize global sales effectiveness and ROI.
- Sales Process Optimization: Design, implement, and operationalize standardized global sales processes to drive efficiency, scalability, and consistency across markets, ensuring best practices are adopted globally.
- Cross-Regional Collaboration: Facilitate communication and collaboration between regional sales teams, ensuring alignment with global sales strategies while allowing flexibility for local market needs.
- Sales Training & Enablement: Collaborate with sales enablement teams to deliver global training programs, ensuring sales teams are equipped with the knowledge and skills needed to succeed.
- Compliance & Risk Management: Ensure that global sales operations comply with legal standards, corporate governance, and regional regulations, reducing risk and maintaining operational integrity.
Basic Qualifications
- 8+ years of direct experience in Sales Operations or related experience
- 3+ years running sales operations (including Sales Ops/Strategy and Enablement functions) in an outstanding sales culture and understands standard methodologies with a deep understanding of the technical systems and tools that support a sales org, and the ability to translate evolving business needs to the technical teams supporting and building those systems
- Experience communicating and partnering with Sales executives effectively
- Ability to work in a fast pace, high-growth, start-up environment with tight deadlines and shifting priorities and be willing to "roll up your sleeves" to drive organizational change
Preferred Qualifications
- 3+ years in SaaS sales / world-class sales culture/sales operations team with best practices
- Experience with maturing or transforming a Commercial function with a particular focus on Sales Operations
- Has built, implemented, and monitored sales methodologies, processes, and policies that create concrete results that support revenue goals and ensure controls and accountability
- Experience developing and monitoring enterprise-level sales tools and technology, has worked closely with internal technical leadership to select and implement tools
- Experience with a sales/sales operations within a marketplace
- Experience running a workflow from Salesforce.com
- Definable experience influencing organizational change, problem resolution, and communicating complex ideas in coherent terms to a cross-function group in a scaling environment
- Adapts to changes in the work environment, handles competing demands and can deal with frequent change, delays or unexpected events
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .