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Capital One Risk Manager - Change Management 
United States, Virginia, Richmond 
889376742

21.08.2025
Risk Manager - Change Management

In this highly visible and strategic role, you will be at the forefront of our change management program, helping to shape the way we work, deliver change initiatives to our business, and manage risk. You’ll be empowered to lead change efforts that span functions, stakeholders and levels of the organization, playing a critical role in how we adopt change initiatives.

Responsibilities:

  • Develop and implement robust change management strategies that drive adoption, reduce resistance, mitigate risk and ensure long-term success

  • Coach and guide cross-functional project teams and leaders through the change journey using proven methodologies and a thoughtful, people-first approach

  • Collaborate closely with sponsors, stakeholders, and key partners to align goals and ensure successful execution of change initiatives

  • Conduct change impact assessments, stakeholder analyses, and readiness assessments to inform planning and execution

  • Design and deliver compelling communications and enablement strategies that inform and prepare associates for change

  • Monitor and evaluate the effectiveness of change interventions and continuously refine your approach to maximize impact

  • Champion a culture of adaptability and continuous improvement by embedding sustainable change capabilities across the business

Key Skills/Experience:

  • Proven success leading change management initiatives in large, complex organizations

  • Deep understanding of change management principles, frameworks and tools (i.e. PROSCI) and their practical application

  • Exceptional communication and stakeholder management skills, which are critical for building trust and influence across all levels of the organization

  • Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment

  • Strong risk management analytical and problem solving skills

  • Collaborative team player who thrives on working with diverse groups to achieve shared goals

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 5 years of Project Management experience

  • At least 3 years of financial services risk management experience

  • At least 3 years of leading change and transformational projects

  • At least 3 years of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications:

  • Master’s Degree or MBA

  • 7+ years of Project Management experience

  • 4+ years of experience supporting, partnering or interacting with internal business clients

  • 4+ years of Risk Management experience leading cross functional projects and programs

  • 4+ years of Change Management experience

  • Exceptional communication and collaboration skills

  • Excellent problem solving and influencing skills

  • Certified in PROSCI Change Management, LEAN Management or Six Sigma

McLean, VA: $146,100 - $166,700 for Risk Manager Richmond, VA: $132,800 - $151,600 for Risk ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.