In this highly visible and strategic role, you will be at the forefront of our change management program, helping to shape the way we work, deliver change initiatives to our business, and manage risk. You’ll be empowered to lead change efforts that span functions, stakeholders and levels of the organization, playing a critical role in how we adopt change initiatives.
Responsibilities:
Develop and implement robust change management strategies that drive adoption, reduce resistance, mitigate risk and ensure long-term success
Coach and guide cross-functional project teams and leaders through the change journey using proven methodologies and a thoughtful, people-first approach
Collaborate closely with sponsors, stakeholders, and key partners to align goals and ensure successful execution of change initiatives
Conduct change impact assessments, stakeholder analyses, and readiness assessments to inform planning and execution
Design and deliver compelling communications and enablement strategies that inform and prepare associates for change
Monitor and evaluate the effectiveness of change interventions and continuously refine your approach to maximize impact
Champion a culture of adaptability and continuous improvement by embedding sustainable change capabilities across the business
Key Skills/Experience:
Proven success leading change management initiatives in large, complex organizations
Deep understanding of change management principles, frameworks and tools (i.e. PROSCI) and their practical application
Exceptional communication and stakeholder management skills, which are critical for building trust and influence across all levels of the organization
Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment
Strong risk management analytical and problem solving skills
Collaborative team player who thrives on working with diverse groups to achieve shared goals
Basic Qualifications:
Bachelor’s Degree or military experience
At least 5 years of Project Management experience
At least 3 years of financial services risk management experience
At least 3 years of leading change and transformational projects
At least 3 years of experience supporting, partnering and interacting with internal business clients
Preferred Qualifications:
Master’s Degree or MBA
7+ years of Project Management experience
4+ years of experience supporting, partnering or interacting with internal business clients
4+ years of Risk Management experience leading cross functional projects and programs
4+ years of Change Management experience
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills
Certified in PROSCI Change Management, LEAN Management or Six Sigma
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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