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דרושים Enterprise Senior Technical Support Engineer Network Specialist ב-אפל ב-United States, Texas, Austin
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Enterprise Senior Technical Support Engineer Network Specialist ב-United States, Texas, Austin והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Apple. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה (1)
קטגוריות תפקיד
שם תפקיד (1)
United States
Texas
Austin
נמצאו 84 משרות
10.08.2025
A
Apple Senior Project Manager Contact Center Technology United States, Texas, Austin
תיאור:
We’re looking for an outstanding Project Manager that brings technical proficiency alongside the skills more commonly associated with a PM, and who has a consistent record of leading diverse and complex projects from conception through implementation in the Contact Center as a Service landscape. In this role, you will traverse an array of project/program management skills (ex. Business analytics, process mapping and optimization, business and technical requirement creation, evaluating solutions through testing, and leading others through change to a best-in-class Customer Contact system platform. - Conduct a detailed assessment of the current Genesys Engage environment, including, integrations, and dependencies.- Develop a detailed migration plan, including timelines, resource requirements, risk management, and mitigation strategies.- Lead discussions about the design of the target Contact Center Infrastructure architecture, ensuring scalability, reliability, and compliance with standard methodologies.- Document integration points and ensure compatibility with existing systems and third-party applications.- Partner with Multi-functional teams about migration plan, including data migration, configuration replication, and system setup.- Lead teams through detailed testing and validation of the new environment to ensure all functionalities are working as expected.- Document all processes, configurations, and changes made during the migration.- Work closely with partners to ensure clear communication and alignment on migration objectives.- Provide regular status updates and progress reports to senior management and other relevant parties.- Lead all phases of projects within their portfolio, including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), organizational change, user/integration/production testing, project cutover/launches, retrospectives, and closeout. Be the voice of their body of work.- Communicate optimally and clearly to all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required.- Build tight-knit collaboration with partner teams both inside and outside of the organization, and use these strengths to positively influence the direction of their portfolio.- Participates in an inclusive environment through respecting each others’ differences and having the curiosity to learn.
- Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role.
- Bachelor’s Degree.
- Experience with Genesys Engage platform or related enterprise CCaaS platforms.
- Demonstrable experience in migrating to Contact Center as a Service (CCaaS) providers.
- Knowledge of networking concepts, VoIP, SIP, and telecommunication systems.
- Excellent problem-solving and analytical skills.
- Strong communication and social skills.
- Ability to work independently and as part of a team.
- Meticulous with strong organizational skills.
- Experience with Agile methodologies and project management tools.
- Masters, or MBA or equivalent experience
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משרות נוספות שיכולות לעניין אותך
03.08.2025
A
Apple Senior Software Engineer United States, Texas, Austin
תיאור:
In this role you will:
- 7 or more years of industry experience building scalable micro services or data driven platforms.
- Strong computer science fundamentals.
- Prior experience with Java/Scala/C++ or equivalent.
- Expertise in relational datastores ( e.g Postgres or Oracle)
- Expertise in NoSQL datastores ( e.g Druid, Cassandra, or DynamoDB )
- Proficiency in data processing technologies (e.g Kafka, Spark, Flink )
- Experience crafting scalable micro services.
- Familiarity with cloud paradigms ( e.g AWS or GCP )
- Proven ability to work on revenue impacting distributed problems and systems
- Strong problem solving and debugging skills.
- Have the ability to communicate effectively, both written and verbal, with technical and non-technical multi-functional teams.
- Bachelor's degree in Computer Science/Engineering discipline or equivalent.
- Prior Advertising experience is a plus
- Master's degree preferred
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02.08.2025
A
Apple Senior Lab Automation Engineer United States, Texas, Austin
תיאור:
Automate configuration updates across lab systems.Setup and extend monitoring for all lab equipment.Perform lab asset management duties (storage, shipping, service, audit, budget).Work with facilities to ensure safety, regulatory, and quality requirements.On-call responsibilities are a requirement
- Scripting skills required (Ansible preferred, Python, Shell, Puppet, & Chef are also useful).
- Proven track record of debugging, deploying, and supporting complex systems.
- Excellent organization skills, including experience creating & maintaining inventories.
- Proven collaborator across teams, emphasizing clarity, ownership, and timely communication.
- Basic understanding of networking fundamentals.
- Working knowledge of macOS, iOS, or Linux.
- At least 3 years experience performing similar tasks.
- Experience with AI/ML and LLMs.
- Experience assembling/disassembling computer hardware.
- Familiarity with robotics, CAD/CAM, 3D printing, and general maker skills are a plus.
- Past experience with SRE or DevOps.
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02.08.2025
A
Apple Senior Technical Program Manager – Strategic Data Solutions United States, Texas, Austin
תיאור:
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field
- 5+ years of technical program or product management experience
- Strong experience working with machine learning, analytics, or data science-driven programs
- Proven ability to lead high-impact, cross-functional initiatives with multiple decision points and success metrics
- Skilled at translating ambiguous business needs into well-scoped, data-driven projects
- Excellent organizational, prioritization, and communication skills
- Comfortable operating in fast-paced environments with evolving requirements
- Experience managing multiple ML or analytics decision points within a large-scale or enterprise program
- Familiarity with modern data and ML tooling (e.g., Airflow, Spark, Snowflake, model monitoring tools)
- Strong problem-solving skills with an ability to balance short-term urgency with long-term strategy
- Track record of influencing through metrics, vision, and collaborative leadership
- Clear, confident communicator who can adapt between technical detail and executive-level storytelling
- Passion for building high-performing teams and fostering inclusive, values-driven program culture
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01.08.2025
A
Apple Senior Manager Retail Contact Center Workforce Operations United States, Texas, Austin
תיאור:
You will use your contact center experience, industry knowledge, and collaboration skills to act as a bridge between strategic goals and daily operations. This is a dynamic environment that requires seasoned leader to make strategic and global decisions that effectively balance multiple competing priorities.
- 10+ years combined experience with complex workforce management, labour and productivity analytics, or project management from ideation through completion.
- 7+ years of experience building and leading teams including large globally distributed teams.
- Contact Center experience required.
- Effective presentation and communication skills, including the ability to explain complex data and service level analysis in a concise manner and influence and engage with senior leadership.
- Proven problem-solving, partner management, and cross-functional project work experience.
- Experience with workforce tools (Aspect preferred) and data reporting platforms such as Tableau.
- Role models inclusive leadership behaviors and embraces their responsibility to build, develop, and retain diverse teams. Makes space to listen, learn, and amplify diverse perspectives and experiences.
- Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
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27.07.2025
A
Apple Senior Full Stack Software Engineer - Strategic Data Solutio... United States, Texas, Austin
תיאור:
KEY RESPONSIBILITIES:- Design and implement next-generation networking protocols, including HTTP/3, QUIC, and DoH- Conduct design and code reviews, mentoring peers while ensuring high-quality software- Continuously analyze system performance to identify and resolve bottlenecks
- 5+ years of experience working with HTTP, TLS, C++, and Linux
- Proven expertise in developing and debugging system-level services in high performance languages like C++ or Swift
- Strong knowledge of networking protocols, including HTTP, QUIC, TLS, or TCP/IP
- Experience with concurrency, multithreading, distributed systems, or server architectures
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
- Familiarity with proxy systems such as NGINX or Envoy
- Experience with containerization (e.g., Docker, Kubernetes) and infrastructure as code tools
- Proficiency in performance analysis, debugging, and observability tools
- A passion for solving complex problems at scale and driving technical innovation
Expand
27.07.2025
A
Apple Senior Software Engineer United States, Texas, Austin
תיאור:
KEY RESPONSIBILITIES:- Design and implement next-generation networking protocols, including HTTP/3, QUIC, and DoH- Conduct design and code reviews, mentoring peers while ensuring high-quality software- Continuously analyze system performance to identify and resolve bottlenecks
- 5+ years of experience working with HTTP, TLS, C++, and Linux
- Proven expertise in developing and debugging system-level services in high performance languages like C++ or Swift
- Strong knowledge of networking protocols, including HTTP, QUIC, TLS, or TCP/IP
- Experience with concurrency, multithreading, distributed systems, or server architectures
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
- Familiarity with proxy systems such as NGINX or Envoy
- Experience with containerization (e.g., Docker, Kubernetes) and infrastructure as code tools
- Proficiency in performance analysis, debugging, and observability tools
- A passion for solving complex problems at scale and driving technical innovation
Expand
תיאור:
We’re looking for an outstanding Project Manager that brings technical proficiency alongside the skills more commonly associated with a PM, and who has a consistent record of leading diverse and complex projects from conception through implementation in the Contact Center as a Service landscape. In this role, you will traverse an array of project/program management skills (ex. Business analytics, process mapping and optimization, business and technical requirement creation, evaluating solutions through testing, and leading others through change to a best-in-class Customer Contact system platform. - Conduct a detailed assessment of the current Genesys Engage environment, including, integrations, and dependencies.- Develop a detailed migration plan, including timelines, resource requirements, risk management, and mitigation strategies.- Lead discussions about the design of the target Contact Center Infrastructure architecture, ensuring scalability, reliability, and compliance with standard methodologies.- Document integration points and ensure compatibility with existing systems and third-party applications.- Partner with Multi-functional teams about migration plan, including data migration, configuration replication, and system setup.- Lead teams through detailed testing and validation of the new environment to ensure all functionalities are working as expected.- Document all processes, configurations, and changes made during the migration.- Work closely with partners to ensure clear communication and alignment on migration objectives.- Provide regular status updates and progress reports to senior management and other relevant parties.- Lead all phases of projects within their portfolio, including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), organizational change, user/integration/production testing, project cutover/launches, retrospectives, and closeout. Be the voice of their body of work.- Communicate optimally and clearly to all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required.- Build tight-knit collaboration with partner teams both inside and outside of the organization, and use these strengths to positively influence the direction of their portfolio.- Participates in an inclusive environment through respecting each others’ differences and having the curiosity to learn.
- Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role.
- Bachelor’s Degree.
- Experience with Genesys Engage platform or related enterprise CCaaS platforms.
- Demonstrable experience in migrating to Contact Center as a Service (CCaaS) providers.
- Knowledge of networking concepts, VoIP, SIP, and telecommunication systems.
- Excellent problem-solving and analytical skills.
- Strong communication and social skills.
- Ability to work independently and as part of a team.
- Meticulous with strong organizational skills.
- Experience with Agile methodologies and project management tools.
- Masters, or MBA or equivalent experience
Expand
משרות נוספות שיכולות לעניין אותך
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Enterprise Senior Technical Support Engineer Network Specialist בחברת Apple ב-United States, Texas, Austin. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.