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מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר

דרושים Enterprise Senior Technical Support Engineer Network Specialist ב-אפל ב-United States, Texas, Austin

מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Enterprise Senior Technical Support Engineer Network Specialist ב-United States, Texas, Austin והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Apple. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה (1)
קטגוריות תפקיד
שם תפקיד (1)
United States
Texas
Austin
נמצאו 84 משרות
10.08.2025
A

Apple Senior Project Manager Contact Center Technology United States, Texas, Austin

Limitless High-tech career opportunities - Expoint
Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role. Bachelor’s Degree. Experience with Genesys Engage platform or related enterprise CCaaS platforms. Demonstrable...
תיאור:
We’re looking for an outstanding Project Manager that brings technical proficiency alongside the skills more commonly associated with a PM, and who has a consistent record of leading diverse and complex projects from conception through implementation in the Contact Center as a Service landscape. In this role, you will traverse an array of project/program management skills (ex. Business analytics, process mapping and optimization, business and technical requirement creation, evaluating solutions through testing, and leading others through change to a best-in-class Customer Contact system platform. - Conduct a detailed assessment of the current Genesys Engage environment, including, integrations, and dependencies.- Develop a detailed migration plan, including timelines, resource requirements, risk management, and mitigation strategies.- Lead discussions about the design of the target Contact Center Infrastructure architecture, ensuring scalability, reliability, and compliance with standard methodologies.- Document integration points and ensure compatibility with existing systems and third-party applications.- Partner with Multi-functional teams about migration plan, including data migration, configuration replication, and system setup.- Lead teams through detailed testing and validation of the new environment to ensure all functionalities are working as expected.- Document all processes, configurations, and changes made during the migration.- Work closely with partners to ensure clear communication and alignment on migration objectives.- Provide regular status updates and progress reports to senior management and other relevant parties.- Lead all phases of projects within their portfolio, including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), organizational change, user/integration/production testing, project cutover/launches, retrospectives, and closeout. Be the voice of their body of work.- Communicate optimally and clearly to all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required.- Build tight-knit collaboration with partner teams both inside and outside of the organization, and use these strengths to positively influence the direction of their portfolio.- Participates in an inclusive environment through respecting each others’ differences and having the curiosity to learn.
  • Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role.
  • Bachelor’s Degree.
  • Experience with Genesys Engage platform or related enterprise CCaaS platforms.
  • Demonstrable experience in migrating to Contact Center as a Service (CCaaS) providers.
  • Knowledge of networking concepts, VoIP, SIP, and telecommunication systems.
  • Excellent problem-solving and analytical skills.
  • Strong communication and social skills.
  • Ability to work independently and as part of a team.
  • Meticulous with strong organizational skills.
  • Experience with Agile methodologies and project management tools.
  • Masters, or MBA or equivalent experience
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02.08.2025
A

Apple Senior Lab Automation Engineer United States, Texas, Austin

02.08.2025
A

Apple Senior Technical Program Manager – Strategic Data Solutions United States, Texas, Austin

Limitless High-tech career opportunities - Expoint
Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field. 5+ years of technical program or product management experience. Strong experience working with machine learning, analytics, or data...
תיאור:
  • Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field
  • 5+ years of technical program or product management experience
  • Strong experience working with machine learning, analytics, or data science-driven programs
  • Proven ability to lead high-impact, cross-functional initiatives with multiple decision points and success metrics
  • Skilled at translating ambiguous business needs into well-scoped, data-driven projects
  • Excellent organizational, prioritization, and communication skills
  • Comfortable operating in fast-paced environments with evolving requirements
  • Experience managing multiple ML or analytics decision points within a large-scale or enterprise program
  • Familiarity with modern data and ML tooling (e.g., Airflow, Spark, Snowflake, model monitoring tools)
  • Strong problem-solving skills with an ability to balance short-term urgency with long-term strategy
  • Track record of influencing through metrics, vision, and collaborative leadership
  • Clear, confident communicator who can adapt between technical detail and executive-level storytelling
  • Passion for building high-performing teams and fostering inclusive, values-driven program culture
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משרות נוספות שיכולות לעניין אותך

01.08.2025
A

Apple Senior Manager Retail Contact Center Workforce Operations United States, Texas, Austin

Limitless High-tech career opportunities - Expoint
10+ years combined experience with complex workforce management, labour and productivity analytics, or project management from ideation through completion. 7+ years of experience building and leading teams including large globally...
תיאור:
You will use your contact center experience, industry knowledge, and collaboration skills to act as a bridge between strategic goals and daily operations. This is a dynamic environment that requires seasoned leader to make strategic and global decisions that effectively balance multiple competing priorities.
  • 10+ years combined experience with complex workforce management, labour and productivity analytics, or project management from ideation through completion.
  • 7+ years of experience building and leading teams including large globally distributed teams.
  • Contact Center experience required.
  • Effective presentation and communication skills, including the ability to explain complex data and service level analysis in a concise manner and influence and engage with senior leadership.
  • Proven problem-solving, partner management, and cross-functional project work experience.
  • Experience with workforce tools (Aspect preferred) and data reporting platforms such as Tableau.
  • Role models inclusive leadership behaviors and embraces their responsibility to build, develop, and retain diverse teams. Makes space to listen, learn, and amplify diverse perspectives and experiences.
  • Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
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משרות נוספות שיכולות לעניין אותך

27.07.2025
A

Apple Senior Full Stack Software Engineer - Strategic Data Solutio... United States, Texas, Austin

27.07.2025
A

Apple Senior Software Engineer United States, Texas, Austin

Limitless High-tech career opportunities - Expoint
Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role. Bachelor’s Degree. Experience with Genesys Engage platform or related enterprise CCaaS platforms. Demonstrable...
תיאור:
We’re looking for an outstanding Project Manager that brings technical proficiency alongside the skills more commonly associated with a PM, and who has a consistent record of leading diverse and complex projects from conception through implementation in the Contact Center as a Service landscape. In this role, you will traverse an array of project/program management skills (ex. Business analytics, process mapping and optimization, business and technical requirement creation, evaluating solutions through testing, and leading others through change to a best-in-class Customer Contact system platform. - Conduct a detailed assessment of the current Genesys Engage environment, including, integrations, and dependencies.- Develop a detailed migration plan, including timelines, resource requirements, risk management, and mitigation strategies.- Lead discussions about the design of the target Contact Center Infrastructure architecture, ensuring scalability, reliability, and compliance with standard methodologies.- Document integration points and ensure compatibility with existing systems and third-party applications.- Partner with Multi-functional teams about migration plan, including data migration, configuration replication, and system setup.- Lead teams through detailed testing and validation of the new environment to ensure all functionalities are working as expected.- Document all processes, configurations, and changes made during the migration.- Work closely with partners to ensure clear communication and alignment on migration objectives.- Provide regular status updates and progress reports to senior management and other relevant parties.- Lead all phases of projects within their portfolio, including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), organizational change, user/integration/production testing, project cutover/launches, retrospectives, and closeout. Be the voice of their body of work.- Communicate optimally and clearly to all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required.- Build tight-knit collaboration with partner teams both inside and outside of the organization, and use these strengths to positively influence the direction of their portfolio.- Participates in an inclusive environment through respecting each others’ differences and having the curiosity to learn.
  • Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role.
  • Bachelor’s Degree.
  • Experience with Genesys Engage platform or related enterprise CCaaS platforms.
  • Demonstrable experience in migrating to Contact Center as a Service (CCaaS) providers.
  • Knowledge of networking concepts, VoIP, SIP, and telecommunication systems.
  • Excellent problem-solving and analytical skills.
  • Strong communication and social skills.
  • Ability to work independently and as part of a team.
  • Meticulous with strong organizational skills.
  • Experience with Agile methodologies and project management tools.
  • Masters, or MBA or equivalent experience
Show more
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Enterprise Senior Technical Support Engineer Network Specialist בחברת Apple ב-United States, Texas, Austin. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.