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Apple Senior Contact Center Data Engineer 
United States, Texas, Austin 
433303398

21.04.2025
  • Master's degree or foreign equivalent in Computer Science, Mathematics, Economics, Operations Research, Industrial Engineering or related field and 3 years of experience in the job offered or a related data engineering occupation. Alternatively, the employer will also accept a Bachelor’s degree or foreign equivalent in Computer Science, Mathematics, Economics, Operations Research, Industrial Engineering or related field and 5 years of progressive, post-baccalaureate experience in the job offered or a related data engineering occupation.
  • Position requires 3 years of experience in all of the following areas:
  • Data modeling using SQL to analyze hardware repair operations.
  • Database management utilizing ETL.
  • Handle subscription data models.
  • Position requires 2 years of experience in all of the following areas:
  • Lead data analytics, data transformation and data management projects across cross-functional teams.
  • Dimensional Modeling with consignment inventory data.
  • Tableau, ThoughtSpot or Github experience, maintaining 20+ dashboards at a time.
  • Big Data.
  • Data Analytics focused on optimizing efficiency and quality in call center/contact center operations.
  • Position requires 1 year of experience in all of the following areas:
  • Predictive analytics.
  • Statistics experience with enterprise business support data.
  • Machine Learning.
  • Data Science focused on inventory management.