Job responsibilities
- Provide the vision and set direction for the Deepen My Relationship space in coordination with key customers and stakeholders
- Manage, refine and prioritize the product backlog to drive value
- Collaborate with various product owners across Auto and CCB on the creation of product line strategies
- Partner with business leads and cross-functional stakeholders to understand and prioritize the product agenda
- Deliver on the long term strategy to create features and capabilities to meet key business objectives
- Understand and evaluate technology to drive product expectations
- Collect and evaluate customer feedback from various forums to constantly improve the product
- Maintain and collect customer and user insights by data analytics/metrics
- Optimize the customer experience using data analytics to track the end-to-end flow
- Understand tech stack and support the modernization agenda
Required qualifications, capabilities, and skills
- Product management experience, especially in a leadership capacity requiring managing complex operational systems and a diverse team
- Strong influencing skills to drive a varied group of senior stakeholders towards a common goal
- Customer obsessed and ability to build compelling and differentiated experiences/product strategy
- Strong problem solving/analytical skills/strategy and proven experience managing undefined business challenges
- Optimizing environments for teams, removing impediments and managing executive sponsorship to accomplish goals
- Conflict Resolution and Negotiation
- Budget and Finance Management
- Respects, values, and promotes diversity and inclusion by managing to the unique capabilities and distinctions of team
- Knowledge and experience executing Agile model (Lean, Agile, etc.)
Preferred qualifications, capabilities, and skills
- Market Segmentation and Valuation
- Understands Auto line of business processes, policies and technology strategy
- Understanding of salesforce and other sales tools