Salesforce Senior Vice President General Manager OU 

United States, California, San Francisco 

879015855

Job Category

Job Details

You will interact regularly with our distribution organization, specifically your industry counterparts, as well as other teams within the company to provide a holistic and complete view of business goals related to the set of service products you need, the technology capabilities this requires, and the content needed to support these offerings across the industry.
Leadership Qualities:

• Strategic Thinker: Ability to translate details into bigger picture implications driving the business forward, challenging the status quo. Understands industry, market and organizational dynamics with the intellectual horse-power to handle growing complexity and ambiguity. Aligns the right resources to the task at hand; foresees and plans around obstacles.

• Talent Management: Has a passion for building great teams - proven ability to develop others who have significantly contributed to company success with a history of making good hiring decisions and developing a strong bench of successors. Champions talent beyond own organization​.

• Innovate for Growth: Always thinking about how to make improvements; able to implement changes that map to business strategy. Stays abreast of cutting edge technology trends.

• Focus on Customer Success: Builds and maintains relationships with customers; shapes solutions that have significant positive impact on their business.

• Builds Trust and Credibility: Makes decisions based on organization’s values - actions are consistent with company’s core values. Ability to set clear vision - role models a growth mindset and shares mistakes widely for others to benefit and embraces a learning mentality.

• Lead & Adapt to Change: Thrives in a changing, dynamic environment - Relishes leading even when times are tough and models the attributes of a GREAT leader.

• Courageous Communicator: Must be able to take an unpopular stand if necessary for the betterment of our business. Must encourage a transparent and healthy debate while seeking the best alternative. This leader is looked to for direction in a crisis, faces adversity head on, and is energized by tough challenges.

Responsibilities:

• Provide industry and account-focused thought leadership and vision for the next generation of AMER Professional Services, leveraging the unique opportunities of our lead position in the market and the ​cloud model.

• Attract top talent, and coach and develop a strong team consistent with our culture.

• Develop an approach to generate unique insights about our customers’ unique needs as well as industry trends & sales plays (user groups, advisory councils, etc.)

• Strong collaboration internally with stakeholders in CSG, Sales, Marketing, and Product Teams to operationalize the delivery of ​services by segment.

• Proven ability to influence across organizations without direct hierarchical ownership of teams.

• Recognized spokesperson and trusted advisor with customers and analysts (listening, public speaking, writing and negotiating)

• Manage the financial commitments of the operating unit, working with multiple parties, against financial and business metrics.

• Systematize the process for developing new packages and programs. Build a new delivery model for packaged services.

• Enable and evangelize the portfolio internally and externally.

• Collaborate with our internal teams to operationalize the delivery of services for multiple sub-segments.

Required Skills & Experience:

• 15+ years experience in a ​Professional Services leadership position with​ direct P&L responsibility. ​Proven ​track record of quota attainment and ​delivering exceptional results ​by building​ and managing success​ in bookings, revenue and margin​, while growing an annual business portfolio of $250M+​.

• 15+ years of work experience in the Financial Services or Healthcare & Life Sciences ​industries and knowledge of industry-specific challenges.

• Track record in product and business model innovation – approach to create unique customer insights and convert them into replicable, scalable, profitable service offers

• Proven success at leading transformational projects to deliver customer outcomes through technology

• Senior leader able to operate effectively with C-level executives

• Strong business acumen and analytical skills with the ability to think strategically as well as ability to handle details

• Demonstrated experience leading product, marketing, and delivery teams.

• Action oriented and results driven.

• Strong organizational and management skills to manage multiple projects, responsibilities, and staff.

• Exceptionalrelationship-buildingskills demonstrated by an ability to grow and nurture relationships with internal stakeholders.

• Proven ability to influence cross-functional teams without formal authority.

• High energy and passion for the job.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Skills & Experience:

• 5+ years at Salesforce or in the Salesforce ecosystem

• 15+ years of experience in a Product/Program Management role

• Experience in Cloud Computing

• MBA and technical disciplines

• Product Management certification

• Program Management certification

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Posting Statement

does not accept unsolicited headhunter and agency resumes.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $346,000 to $437,000. For Colorado-based roles, the base salary hiring range for this position is $346,000 to $437,000. For Washington-based roles, the base salary hiring range for this position is $346,000 to $437,000. For California-based roles, the base salary hiring range for this position is $346,000 to $437,000. For Illinois based roles, the base salary hiring range for this position is $346,000 to $437,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: