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Gong Sales Demo Engineer United States, California, San Francisco 878029067
07.07.2024
RESPONSIBILITIES
QUALIFICATIONS
- Partner with Product Marketing, Sales and Success teams to build and maintain demo solutions that illustrate the value of the Gong platform. Ensure there are demo solutions for each persona that might benefit from Gong. Document demo workflows and build additional content, as needed, to show customers how to leverage Gong for specific use cases.
- Partner with our 3rd Party Provider - Gather data requirements to support demos, & work with our solution provider to upload data for demos, and test various demo workflows for accuracy.
- Partner with our Gong Product team - Work to identify new feature functionality being released in each of our products. Update demos to reflect new features and business value that can be derived.
- Partner with Gong Engineering to maintain the demo environments, ensuring uptime.
- Communicate new demo features and solutions to the field on a regular basis.
- In partnership with our 3rd party provider, set up customer sandboxes, configure them as needed, analyze usage of sandboxes, and report back to the sales and customer success teams.
- Maintain sandbox environments: creating and deleting unused customer sandboxes.
- Communicate sandbox usage to field teams.
- Participate in initiatives ensuring the internal sales team has everything needed on the front line
- Create and deliver content for Sales and Presales teams to use in selling efforts
- Conduct demos, as necessary, to enable internal teams and support conferences and analyst reviews
- Additional Assistance to Presales Team as needed:
-Contribute reusable assets to the Sales Engineering team and the company at-large.
-Assist prospects and customers with Business Assessments (POCs, Pilots).
-Assist with RFPs and questionnaires in the context of sales cycles.
QUALIFICATIONS
- 6+ years in a demo engineering/sales engineering role. Or a combination of pre-sales and other relevant work experience involving program and project teams.
- In-depth knowledge of sales processes and personas that support a revenue organization to ensure data is aligned with customer outcomes.
- Experience creating and maintaining demo datasets, scripts, and recordings
- Experience working with and presenting to senior audiences in a professional and articulate manner
- Solid track record creating and managing programs and projects with tight deadlines
- Experience creating processes and rolling these processes to internal teams
- Excellent verbal and written communication skills
- Strong interpersonal and teamwork skills
- Fast Learner & highly adaptable
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
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