Citi Group Head Books Records Oversight - Market Operations Managing Director 

United States, New Jersey, Jersey City 

877846118

:

• Build out current remediation team and build out the strategic team of 20+ people who will be the primary interface between Markets Operations and Finance/Technology/Business for all matters relating to books and records reporting
• Work with line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective
• Work with Finance colleagues to ensure that balance sheet proofing is complete and that controls are designed effectively
• Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citi’s books and records.
• Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented

Oversee and co-ordinate all account owner activity across Markets Operations. Includes but not limited to:

• Understand and maintain Operations chart of accounts
• Set a framework to ensure consistent roles and responsibilities for all Markets Ops staff as it pertains to how we control our account population and reconciliations requirements
• Work with Markets Ops global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated timely, fixed at the root cause and look across for similar themes
• Ensure well defined and documented processes are in place for reserve calculations across Markets Operations. Identify opportunities to reduce aged exceptions to reduce reserves
• Review account ownership to ensure that the proofing processes are standard in their application and where relevant centralize these processes to drive efficiencies

Partnership with other functions to support a strong end to end control environment:

• Work with Finance and Operations Risk & Control to ensure Markets Operations are compliant with relevant policies and standards
• Partner with Balance Sheet Control and risk reporting to support accurate and timely exceptions reporting
• Work with Front office to ensure upstream data and processes are understood and robust so as to prevent downstream issues from occurring

• Work with counterparts across the Centralized Operations team to promote consistency and common standards

Drive progress on areas of improvement:

• Strengthen and standardize account opening processes, and ensure Operations maintain inventories of owned accounts
• Work with Technology and internal partners to build a standard mechanism to accrue for and then pay/receive interest between internal desks/accounts across all products in Markets
• Implement best practices to ensure reconciliations are correctly designed and compliant with relevant standards and controls
• Promote development and retention of account and reconciliation SME’s across the group
• Strengthen issue management processes, ensure emerging risks are correctly escalated with the appropriate level of urgency

Experience:

• 15+ years relevant experience
• Industry expertise in financial accounting and the operational aspects of books and records management and account management
• Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment.
• Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements.
• Ability to measure and assess the impact of stress shocks including fat-tailed risks.
• Well-versed in reviewing the dimensions of franchise risk.
• Strong Leadership skills-Operates as a leader, with an understanding and appreciation for diverse backgrounds.
• Serves as a point of escalation for key issues or time sensitive decisions.
• Acts decisively in high risk scenarios, assessing a situation based on available data, experience, intuition, and judgment.
• Ability to respond to challenges with creative solutions, adapts to changing business needs.
• Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature.
• Ability to develop medium and long term plans and strategies
• Has authority to negotiate and make independent decisions on critical activities
• Able to manage issues associated with operational risk capital, in partnership with the business, Finance and the Risk organization.
• Acts as a role model for managing people, coaching, and serving as a mentor.
• Champions diversity and seeks to recruit, retain, and develop talent. Supports mobility.
• Excellent Communications skills verbal & written. Active listening skills.

Qualifications:

• Bachelor’s/University degree, Master’s degree preferred
• Chartered accountancy qualifications preferred

Anticipated Posting Close Date:

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