Job Description
Member of a team responsible for the overall support and operation of network environments across technologies LATAM and Canada. Candidate will plan, maintain, upgrade, and continuously monitor and improve the operating environment. Responsibilities include:
Incident and problem management
Work closely with other enterprise teams on the implementation of network changes, adhering to the enterprise Change Management standards
Manage relationships with business and technology partners
Visit Bank's remote sites within the Toronto area for on-site support
Ensure all relevant risk, financial, and compliance polices and standards are met
Ensure the execution plan is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders
Create an inclusive and healthy working environment, and help to resolve organizational impediments/blockers
Willing to work after hours and weekends as required, either remote or local at the site
Required Qualifications
5+ years' experience in a Network Operations role
Highly developed operational experience; being able to troubleshoot complex network security and routing issues in a large multi-vendor environment
Knowledge of networking communication principles, network standards, and network security practices
Preferably has previous experience working within a large Financial Services environment
Experience working in datacenter/server-room environment
A mix of 'Data' and 'Security' technologies with strong hands-on experience on the majority of the technologies listed below:
Cisco Routing/Switching – CCNP+ Level or equivalent experience
In-Depth Working Knowledge configuring and troubleshooting full suite of Cisco switches and routers – IOS, NX-OS, IOS-XR
Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks
Experience in network analytics through packet capture(Sniffer) and (Netscout)
Excellent understanding of common network technologies, including TCP/IP, IPSec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists
In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS
Knowledge of core network services (DNS, SNMP, SMTP, NTP, syslog, HTTP)
Knowledge of network monitoring tools (SEVONE, HPNA, Splunk)
Knowledge on security technologies: Firewall (Checkpoint, Nokia and Juniper), Proxy, IDS/IPS
Knowledge of load-balancer technologies: F5 BigIP/LTM/GTM/APM, iRules
Knowledge of SDN (Software-Defined Network) and SDWAN
Desired Qualifications
Certifications (ITIL, CCNP, other technical certifications)
Good communication, time management and project management skills
Ability to multitask and able to perform well under tight deadlines
Team Player & ability to work alone and with other teams for live troubleshoot calls
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