Bank Of America Network Operations Engineer 

Canada, Ontario, Toronto 

877315197

Job Description

Member of a team responsible for the overall support and operation of network environments across technologies LATAM and Canada. Candidate will plan, maintain, upgrade, and continuously monitor and improve the operating environment. Responsibilities include:

• Incident and problem management

• Work closely with other enterprise teams on the implementation of network changes, adhering to the enterprise Change Management standards

• Manage relationships with business and technology partners

• Visit Bank's remote sites within the Toronto area for on-site support

• Ensure all relevant risk, financial, and compliance polices and standards are met

• Ensure the execution plan is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders

• Create an inclusive and healthy working environment, and help to resolve organizational impediments/blockers

• Willing to work after hours and weekends as required, either remote or local at the site

Required Qualifications

• 5+ years' experience in a Network Operations role

• Highly developed operational experience; being able to troubleshoot complex network security and routing issues in a large multi-vendor environment

• Knowledge of networking communication principles, network standards, and network security practices

• Preferably has previous experience working within a large Financial Services environment

• Experience working in datacenter/server-room environment

• A mix of 'Data' and 'Security' technologies with strong hands-on experience on the majority of the technologies listed below:

• Cisco Routing/Switching – CCNP+ Level or equivalent experience

• In-Depth Working Knowledge configuring and troubleshooting full suite of Cisco switches and routers – IOS, NX-OS, IOS-XR

• Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks

• Experience in network analytics through packet capture(Sniffer) and (Netscout)

• Excellent understanding of common network technologies, including TCP/IP, IPSec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists

• In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS

• Knowledge of core network services (DNS, SNMP, SMTP, NTP, syslog, HTTP)

• Knowledge of network monitoring tools (SEVONE, HPNA, Splunk)

• Knowledge on security technologies: Firewall (Checkpoint, Nokia and Juniper), Proxy, IDS/IPS

• Knowledge of load-balancer technologies: F5 BigIP/LTM/GTM/APM, iRules

• Knowledge of SDN (Software-Defined Network) and SDWAN

Desired Qualifications

• Certifications (ITIL, CCNP, other technical certifications)

• Good communication, time management and project management skills

• Ability to multitask and able to perform well under tight deadlines

• Team Player & ability to work alone and with other teams for live troubleshoot calls