NetApp Sr Manager Global Order Fulfillment 

United States, California, San Jose 

877112192

Reports to: Director, Global Order Fulfillment
Reports: Approximately 4 people, the staff is based in the US

• Establishing key performance metrics and benchmarks to guide supply chain planning and forecasting; monitoring planned vs. actual performance and presents results to senior management.
• Maintaining communications with operations, procurement, logistics, and distribution; creating integrated processes to streamline supply chains and achieve business goals.
• Set priorities for manufacturing in case of materials constraints, to maximize customer satisfaction, and for Quarter End revenue.
• Address supply issues and other constraints with the Supply Planning and Procurement organizations for resolution.
• Drive relevant internal stakeholders and manufacturing partners to achieve flawless execution at NetApp’s fiscal quarter ends.
• Lead efforts to improve customer satisfaction through shorter lead times and improved on-time delivery to first commit.
• Lead cross-functional projects and global projects to drive process and systems transformation
• Managing and directing the fulfillment analysts, including training, hiring, and coaching.

• 12+ years of experience in supply chain management, logistics, and planning, with at least 5 years directly in order fulfillment and 5 years proven track record at the managerial level.
• Exposure to multiple supply chain operations models with specific focus on the hardware technology industry.
• Experience implementing and running Available-To-Promise (ATP) modules in planning systems
• Experience with ERP transitions, specifically in manufacturing requirements planning modules. Oracle and/or Oracle Cloud a plus.
• Excellent analytical, problem-solving, organizational skills, and reporting capabilities.
• Experience managing and collaborating across the organization with global teams from different cultures and leading teams towards shared organizational goals.
• Track record of inspiring change and being the change agent who drives business and operational transformation.
• Outstanding verbal and written communication skills.

Bachelor’s degree in Operations Management or a related field