JPMorgan Payer Client Service Account Manager - 

United States, Pennsylvania, Philadelphia 

876111997

As a Client Service Account Manager in Healthcare Payments, in this role you are pivotal in driving revenue growth and managing strategic relationships with payer clients in the healthcare sector. You will possess a strong background in sales, relationship management, and strategic planning within the financial services or healthcare payments industry.

Job responsibilities

• Take full responsibility for meeting and exceeding sales targets related to healthcare payment solutions. Develop and execute strategies to achieve revenue goals.
• Drive revenue growth by identifying new business opportunities, upselling, and cross-selling JPMorgan's healthcare payment solutions to existing and potential payer clients.
• Build and maintain strong, long-lasting relationships with payer clients. Understand their needs and ensure that JPMorgan's services effectively meet those needs.
• Develop and implement strategic plans to expand JPMorgan's presence and influence in the healthcare payments market. Collaborate with internal teams to align strategies and deliver comprehensive solutions.
• Stay informed about industry trends, regulatory changes, and competitive dynamics. Use this knowledge to inform business strategies and maintain a competitive edge.
• Work closely with product development, marketing, and customer coverage and service teams to ensure a cohesive approach to serving payer clients and enhancing client satisfaction.

Required qualifications, capabilities, and skills

• Proven experience in sales, relationship management, or business development within the financial services or healthcare payments industry.
• Identify upsell opportunities with responsibility to demo, propose and close
• Identify service and utilization trends within the Payer clients, then develop and execute an action plan to address the issues. Respond to service escalations in a timely manner and ensure escalations are brought to full resolution.
• Healthcare Payments technology and Health Plan experience required,
• Excellent communication, negotiation, and interpersonal skills.
• Ability to develop and execute strategic plans to achieve business objectives.
• Strong analytical skills and the ability to interpret market trends and data.

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in business, Finance, or a related field