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Tesla Sr. Operations Lead Refurbishment Performance United States, Texas, Austin 875620539
23.04.2025
What You’ll Do What You’ll Bring
- Set monthly goals for used car throughput, quality, and customer satisfaction
- Work with collision field teams, used car sales, supply-chain, logistics, infrastructure teams to strategize on program improvements
- Lead stakeholders and standard for communication, problem-solving, and a positive work environment in areas that touch used-car refurbishment
- Drive continuous improvement in performance, safety, quality, and customer service by partnering with field operations teams
- Establish and execute the strategy for location utilization at hybrid collision repair and refurb locations while enacting strategy to centralize work into refurb hubs
- Manage financials, ensuring goals are met in quality, productivity, and costs, while justifying investments to change refurbishment location footprint
- Act in the best interest of Tesla, promoting the mission, product, and team values
- Proven leadership experience in a collision or reconditioning-focused industry
- Willingness to travel up to 75% across various locations
- Experience leading remote projects
- Strong process and operations experience, especially in fast-paced, technology-driven environments
- Expertise in developing and operating complex processes using lean or other efficiency techniques
- Technical acumen with the ability to understand Tesla products and reconditioning systems
- Valid driver’s license required
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