The opportunity
- EIS Application Support Analyst across Policy, Claims, Billing and Customer
- Expected joining date Immediate.
- Experience: 3 to 6 years’ experience
- Your key responsibilities
- Participate in incidents analysis, service request fulfilment, requirement analysis for enhancements.
- Collaborate with internal teams to produce software design and architecture.
- Investigate issues reported, collaborate with 3rd party teams for a solution for issues pertaining to 3rd parties, provide fix for customizations.
- Good working knowledge in Dynatrace, heap dump analysis, Grafana,
- Test and deploy applications and systems.
- Revise, update, refactor and debug code.
- Enhance existing software.
- Develop documentation throughout the software development life cycle (SDLC)
- Excellent troubleshooting and communication skills
- Attention to detail.
- Should have understanding and experience of software development best practices.
- Excellent business communication skills
- Willingness to work in night shifts and on-call support.
Skills and attributes for success
- Proficient in Core Java, Java 8, OOPS concepts, collections, multi-threading, concurrency, lambda, and streams
- Working knowledge in Dynatrace, heap dump analysis, Grafana, GitHub, Backstage, Kafka
- Hands-on experience with various spring modules and JPA
- Hands-on experience in DevOps tools and frameworks like Jenkins, Docker, Kubernetes
- Experience of modern API technologies and develop API services using Spring Boot
- Working experience in core technical skills: Spring, Hibernate, SpringBoot Microservices, Web Service (REST & SOAP), Apache Camel – CXF, Kafka.
- Good knowledge of SOA architecture and experience in creating and exposing services
- Proficient in SQL and RDBMS SQL Server/ Oracle/MySQL/PostgreSQL
- Exposure to cloud-based application development (Azure/AWS)
- Good SQL skill
- Familiarity with architecture styles/APIs (REST, RPC)
- Preferred to have knowledge in EIS - Policy Core / Claims Core/ Billing Core / Customer Core / DXP Capabilities
- Excellent troubleshooting and communication skills
- Should have understanding and experience of software development best practices.
- Excellent business communication skills
- Education in Information Technology or equivalent working experience
- Have exposure to working in shifts and on-call support.
- Should have willingness to get trained on new technology and provide necessary support.
To qualify for the role, you must have
Strong in following technologies (minimum 3-year hands on experience on the below mentioned tech stack).
- Java, J2EE, Java8
- RESTful Webservices
- SPARK
- Angular
- Kafka
- Springboot, Spring, Hibernate
- Microservices
- Dynatrace
- Jenkins, GitHub
- Grafana, Kubernetes, Backstage
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.