EY TechOps Engineer 

Sri Lanka, Western Province, Colombo 

677175608

The opportunity

• EIS Application Support Analyst across Policy, Claims, Billing and Customer
• Expected joining date Immediate.
• Experience: 3 to 6 years’ experience
• Your key responsibilities
• Participate in incidents analysis, service request fulfilment, requirement analysis for enhancements.
• Collaborate with internal teams to produce software design and architecture.
• Investigate issues reported, collaborate with 3rd party teams for a solution for issues pertaining to 3rd parties, provide fix for customizations.
• Good working knowledge in Dynatrace, heap dump analysis, Grafana,
• Test and deploy applications and systems.
• Revise, update, refactor and debug code.
• Enhance existing software.
• Develop documentation throughout the software development life cycle (SDLC)
• Excellent troubleshooting and communication skills
• Attention to detail.
• Should have understanding and experience of software development best practices.
• Excellent business communication skills
• Willingness to work in night shifts and on-call support.

Skills and attributes for success

• Proficient in Core Java, Java 8, OOPS concepts, collections, multi-threading, concurrency, lambda, and streams
• Working knowledge in Dynatrace, heap dump analysis, Grafana, GitHub, Backstage, Kafka
• Hands-on experience with various spring modules and JPA
• Hands-on experience in DevOps tools and frameworks like Jenkins, Docker, Kubernetes
• Experience of modern API technologies and develop API services using Spring Boot
• Working experience in core technical skills: Spring, Hibernate, SpringBoot Microservices, Web Service (REST & SOAP), Apache Camel – CXF, Kafka.
• Good knowledge of SOA architecture and experience in creating and exposing services
• Proficient in SQL and RDBMS SQL Server/ Oracle/MySQL/PostgreSQL
• Exposure to cloud-based application development (Azure/AWS)
• Good SQL skill
• Familiarity with architecture styles/APIs (REST, RPC)
• Preferred to have knowledge in EIS - Policy Core / Claims Core/ Billing Core / Customer Core / DXP Capabilities
• Excellent troubleshooting and communication skills
• Should have understanding and experience of software development best practices.
• Excellent business communication skills
• Education in Information Technology or equivalent working experience
• Have exposure to working in shifts and on-call support.
• Should have willingness to get trained on new technology and provide necessary support.

To qualify for the role, you must have
Strong in following technologies (minimum 3-year hands on experience on the below mentioned tech stack).

• Java, J2EE, Java8
• RESTful Webservices
• SPARK
• Angular
• Kafka
• Springboot, Spring, Hibernate
• Microservices
• Dynatrace
• Jenkins, GitHub
• Grafana, Kubernetes, Backstage

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.