WHAT YOU'LL DO
As an IT Technology Consultant, you will be responsible for:
- Handling Incidents, Alerts, and Service Requests
- Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
- Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAs
- Conceptual design, configuration, and administration of server landscapes with a focus on Linux Operating systems
- Troubleshooting and resolving any Application and Database issues that impact the customer's business
- Managing daily operations ensuring high availability
- Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
- Coordination with international teams in global projects/crisis handling/de-escalation initiatives
- While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end
WHAT YOU'LL BRING
- 5 to 9 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
- Working knowledge of Business Object Products (BOBI, BODS etc)
- Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases.
- Basic knowledge of Network and Storage
- Basic knowledge of one or more of the following products is preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
- Experience working in an international environment, being able to work effectively with international and virtual teams.
- Capable in technical documentation and creation of knowledge-based assets (KBAs)
- Ability to continuously acquire new knowledge proactively and independently.
- Analytical and solution-oriented thinking
- Effectively resolve/drive resolution of Critical Incident & Problem Management areas.
- Exposure to the ITIL framework
Job Segment:System Administrator, Cloud, Database, ERP, DBA, Technology