JPMorgan Trade Support 

United States, New York 

873110624

As a Trading Services Analyst in the Global Trading Services team, you will act as the liaison between the business, technology, control partners, and operations. You will be responsible for investigating inquiries, monitoring trade execution flows, performing trade reconciliations, and understanding our trading platforms and systems. You will provide and communicate solutions effectively in person, by phone, and by email, ensuring a seamless trading experience.

Job Responsibilities:

• Provide end-to-end trade flow support across all product channels globally.
• Monitor ongoing support needs to address changes and gaps.
• Drive continuous improvement efforts while reducing risk across all touch-points in the trade path.
• Ensure the accurate and timely escalation and resolution of all inquiries.
• Address ad hoc queries from operations, technology, and the front office.
• Facilitate training for new application users.
• Work with the business, technology, and operations to determine priorities, schedule releases, and detail requirements for future enhancements/products.

Required Qualifications, Capabilities, and Skills:

• 2+ years of financial industry experience.
• Bachelor’s degree.
• Basic knowledge of equity derivatives (options, swaps, barriers, risk sensitivity - Greeks).
• In-depth knowledge of Excel, PowerPoint, and Internet technologies.
• Highly disciplined, a self-starter, and the ability to execute on assignments independently.
• A team player who demonstrates work ethic and consistently demonstrates a high level of professionalism.
• Attention to detail with superior written, verbal, and problem-solving skills.
• Excellent organizational and time management skills.
• Ability to communicate with all levels within the Line of Business.

Preferred Qualifications, Capabilities, and Skills:

• Strong capacity for analytical thinking and problem-solving.
• Experience in a fast-paced, high-pressure environment.
• Ability to adapt to changing priorities and manage multiple tasks simultaneously.