Amazon Sr CI Engineer MSP CX Support 

United States, Massachusetts 

873070061

Key job responsibilities
The Sr. CI Engineer (SrCIE) is a specialist responsible for the technical aspects of MSP solutions once deployed. This role requires expertise in hardware development, controls, electronics, and mechatronics, enabling end-to-end solution ownership.

- Bachelor's degree or equivalent in a technical field (e.g., Systems Engineering, Computer Science, Mechanical Engineering, Electrical Engineering)
- 8+ years of experience in a leading Engineering role (Mechanic Design, Systems Development, Mechatronics, Automation, Robotics, Aerospace, etc.) with a focus on complex, multidisciplinary problems
- Proven ability to collaborate with stakeholders, listen to customer feedback, and use structured approaches (e.g., 8D, DMAIC) to analyze and improve complex technical issues
- Demonstrated ability to drive improvement initiatives, simplify problems, and effectively communicate with stakeholders to gain buy-in by developing clear business and technical requirements
- Proficiency in leading technical collaborations and creating alignment across diverse groups (e.g., hardware, software, program management)
- Demonstrated expertise in project management, including owning the full lifecycle of improvement projects
- Proficiency in prototyping, testing, and leveraging cross-functional partnerships
- Strong technical leadership skills, including roadmap development, mentoring, and technical assessments

- Master's degree in a relevant technical field (e.g., Electrical Engineering, Aerospace Engineering, Operations Research)
- Demonstrated experience in integrated system design, with a focus on industrial robotics and automated material handling solutions
- Expertise in developing and supporting hardware/software systems across the product lifecycle, including safety-critical systems and related regulatory compliance