דרושים Group Product Manager Seller Risk ב-איביי ב-United States, California, San Jose

What you will accomplish:

• provide a comprehensive, 360 view of each customer

• Provide thought leadership on the customer segmentations and predicted signals that eBay needs to develop , based on internal and external customer data and developed using machine learning methods

• Provide strategic direction to build a modern, sustainable data program in collaboration with the data management and architecture teams, to serve as the foundation for our customer-centric efforts and external data sharing strategy

• Understand eBay’s internal data structure (domain owners, stewards etc.), internal data usage, and external data sharing risks and tie it back to the business needs

• Lead the creation of regular updates to the executive leadership team and throughout the eBay global business on the health of the eBay customer base, spotting the opportunity areas and working with partners to drive strategies that help eBay grow

• Collaborate closely with technology and data platform teams

What you will bring:

• 8+ years of experience in Customer data science, customer strategy and/or product roles, including 5+ years leading teams

• Master’s degree or equivalent experience or above in a quantitative field, e.g., statistics, mathematics, physics, computer science, economics, engineering.

• Consistent track record building analytical products and customer data-science driven programs

• Strong expertise in customer data, customer analytics and quantitative analysis approaches, including experience evaluating ML models with custom metrics and robust frameworks

• Deep understanding of data governance methodologies

• High-reaching, self-starter attitude; able to adapt to emerging challenges and implement under ambiguity.

• Experience with LLMs, prompt engineering, and RAG techniques (preferred)

The base pay range for this position is expected in the range below:

This role requires a unique product leader who can successfully navigate an ambiguous, fast-paced environment. You will be responsible for defining and delivering high-impact features across the entire live commerce journey, including the foundational technology platform, the global buyer experience, and the tools sellers use to broadcast, engage, and monetize their live streams. If you thrive on significant ownership, high visibility, and the chance to build the future of e-commerce, this is the role for you.

What you will accomplish:

• Serve as a visionary leader for your product space within live commerce, developing a strategy and roadmap that aligns with eBay's top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights.

• Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.

• Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.

• Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. You will foster collaboration, build alignment, and drive shared goals across all stakeholders.

• Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.

• Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.

What you will bring:

• 8+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred.

• Bachelor’s degree required; MBA or relevant advanced degree preferred.

• Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0-1 environment, distilling complex, unclear problems into a clear product vision and actionable roadmap.

• Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade-offs (short-term vs. long-term), and recommend a path forward, even with incomplete data.

• Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.

• Analytical Rigor: Proven ability to use quantitative and qualitative insights to build strong business cases, define necessary data, and measure product performance.

The base pay range for this position is expected in the range below:

What will you do?

• Lead a talented full-stack team of backend, and frontend engineers

• Mentor and guide the development of your team members in a tailored empathetic manner suited for each individual

• Build collaborative and inclusive teams

• Own your teams deliverables and ship high quality software

• Build and maintain a healthy prioritized backlog in alignment with the team goals

• Collaborate with product managers, business units, analytics to brainstorm and build the next generation of our product and scale it.

• Layout technical vision for the team

• Push the bar to solve complex technical challenges of scale and performance

• Maintain a balance between short term and long term goals while shipping high impact products quickly

• Partner effectively and influence peers and senior leadership both within the organization and across eBay

• Experience leading or managing a small to medium-sized team of developers

• Experience in building large scale distributed systems with high availability, scalability and resilience

• Proven results-oriented person with a focus on delivery in a high-velocity environment

• Great communication skills. Needs to articulate thoughts and proposals clearly

• Experienced working in Agile teams

• Ability to grasp new areas; and adapt to changes

• Familiarity with eCommerce is a plus

• 10 years of work experience and 3+ years of leading or managing a team

• Exciting Product Mission with Impactful Technical Challenges - Dive into the heart of eCommerce innovation at Buyer Experiences, where we’re transforming eBay's shopping journey. By focusing on simplification, personalization, and modernization, we aim to build world-class buyer and seller experiences on eBay marketplaces with creativity and passion. Utilizing cutting-edge technologies like Generative AI, you'll tackle complex challenges that directly improve the shopping experience for millions of eBay users everyday.

• Vibrant Culture - At Buyer Experiences, our strength lies in our diversity, transparency, and collaborative spirit. Our open culture ensures every voice is valued and heard. We celebrate our successes together and approach each challenge as an opportunity for collective growth. Be a part of a dynamic community that not only values your expertise but is also committed to your personal and professional growth.

• Flexible Working - Enjoy exceptional support for remote work, allowing you to balance your professional and personal life seamlessly.

The base pay range for this position is expected in the range below:

• Lead the design and execution of global seller success frameworks for live commerce.
  

• Identify and eliminate friction points and failure modes in the seller journey.
  

• Develop efficient, scalable playbooks and operational processes for seller enablement.
  

• Partner with the selling team and global cross-functional partners to align on scaling strategy.
  

• Define and monitor KPIs for live commerce seller performance and success.
  

• Drive growth in live sellers through structured enablement programs.
  

• Create global systems for knowledge-sharing and host matching to connect top sellers with new talent.
  

• Foster a culture of continuous improvement and operational innovation across geographies.
  

• 12+ years of experience in operations, ecommerce, or marketplace management roles.
  

• Proven success scaling global programs or platforms with measurable efficiency gains.
  

• Strong understanding of seller ecosystems and two-sided marketplace dynamics.
  

• Demonstrated ability to balance strategic vision with detailed operational execution.
  

• Experience leading global, cross-functional teams.
  

• Excellent analytical and process design skills; data-driven approach to problem-solving.
  

• Innovative thinker, comfortable challenging the status quo to drive growth.
  

• Exceptional communication and leadership skills, with a global mindset.
  

The base pay range for this position is expected in the range below:

This role requires a unique product leader who can successfully navigate an ambiguous, fast-paced environment. You will be responsible for defining and delivering high-impact features across the entire live commerce journey, including the foundational technology platform, the global buyer experience, and the tools sellers use to broadcast, engage, and monetize their live streams. If you thrive on significant ownership, high visibility, and the chance to build the future of e-commerce, this is the role for you.

What you will accomplish:

• customer empathy with an understanding of market trends, business goals, and competitive insights.

• Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.

• Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.

• Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing . You will foster collaboration, build alignment, and drive shared goals across all stakeholders.

• Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.

• Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.

What you will bring:

• 5+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred .

• Bachelor’s degree required ; MBA or relevant advanced degree preferred .

• Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0-1 environment , distilling complex, unclear problems into a clear product vision and actionable roadmap.

• Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade-offs (short-term vs. long-term), and recommend a path forward, even with incomplete data.

• Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.

• Analytical Rigor:

The base pay range for this position is expected in the range below:

What you will accomplish:

• Develop a compelling and iterative roadmap and launch plan that supports both our marketplace business growth goals and success metrics

• Collaborate with senior leaders across eBay’s management team to align plans with partners in the core product, design and technology teams as well as within the teams across functions: analytics, marketing, legal, operations, and strategy

• Demonstrate a relentless focus to listen to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements

• Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment

• Create processes and deliver with speed and clarity.

• Partner closely with Program Management to run through blockers and communicate dates and achievements

What you will bring:

• 8+ years of experience in building products at scale. Deep expertise in consumer focused Product Management and Product Development lifecycles

• Experience leading complex, multi-phase strategic products, in addition to the ability to lead matrix teams in a global context

• Exceptional analytical skill with a successful track record and specific examples of launching products with measurable impact

• Experience working with design research and qualitative tools to ensure the voice of our seller is at the center of our product development

• Strong, concise communicator and effective story-teller . E xperience using both analytics and qualitative research to express the vision and strategy of the product

• Technical depth and proven experience with building experiences for mobile apps preferred

The base pay range for this position is expected in the range below:

What you will bring:

Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Engineering (any field), or a closely related field plus four years of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering (any field) or a closely related field plus six years of experience in the job offered or a related occupation.

Special Skill Requirements:

1. Evaluate business opportunities to define and optimize the product portfolio through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment (4 years);
2. Experience with analysis of market position to create and expand the portfolio of products and solution alternatives (4 years);
3. Use technical expertise and extensive industry experience to formulate product strategies and identify new product opportunities (4 years);
4. Develop project plans designed to address customer needs and/or expand market share (4 years);
5. Develop detailed technical project delivery plans including backend testing for production releases and hotfixes (4 years);
6. Work closely with product development to create products and validate early product definitions with customers (4 years);
7. Drive the product roadmap for backend software engineering (4 years);
8. Manage projects across cross functional teams using project management techniques such as Agile and Scrum (4 years);
9. Provide Metrics, Risks and Project Status to Senior Management (4 years).

Salary: $190,819.00-238,200.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

Must be legally authorized to work in the U.S. without sponsorship.