Microsoft Regional Contracts Quality Director Americas 

United States, Washington 

872007113

Required/Minimum Qualifications

• Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience
  • OR equivalent experience.

Additional or Preferred Qualifications

· Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience

o OR equivalent experience.

· 12+ years experience working on data center projects.

• Professional certifications in Quality Management, Construction, or Risk Management (e.g. PMP, CQE)

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until January 28, 2025.

• Establish, implement and refine quality standards and frameworks to assess GC performance across construction projects
• Develop KPIs and metrics to track GC adherence to quality requirements, excluding project schedules
• Perform regular audits and site inspections to verify compliance with specifications, codes, and best practices.

Risk Mitigation and Continuous Improvement

• Identify trends in GC caused quality issues and partner with GCs to resolve systematic challenges through root cause analysis
• Proactively identify issues and implement corrective actions to minimize deviations from quality standards
• Confirm coordination of key interface points with GC/Supplier/AE for seamless integration of project deliverables
• Drive continuous improvement by leveraging data insights and lessons learned to refine processes and requirements

Stakeholder collaboration and Communication

• Partner with internal teams (e.g. Engineering, Procurement, Construction Quality, and Claims) to align quality standards and expectations with project goals
• Engage with GCs to foster a culture of transparency, accountability, and excellence in quality processes
• Coordinate GC readiness audits and reviews relative to contractors work to prevent defects, reduce rework, and field service representative compliance
• Communicate key findings, progress updates, and risk mitigation strategies to leadership and cross-functional stakeholders

Process Optimization

• Oversee the development and deployment of tools and processes that streamline quality assessments and documentation
• Monitor the adoption of quality frameworks and ensuring compliance with organizational objectives