Amazon Edge DCO Manager Infra Ops - 

India, Maharashtra, Mumbai 

872004690

Edge Data Center Operations Manager (Remote Support) for the world’s biggest Cloud Infrastructure. • As a successful applicant, you will get to lead a part of the World’s largest Cloud Computing Infrastructure.
• You will have the ability to refine and develop processes to optimize operational excellence in every area of your role.
• You will be able to drive performance levels to achieve the pace we build and operate our Edge Data Centers. You will bring your operational expertise to drive operations in our Edge Data Centers along with developing great relationships with both internal teams and external vendors.
• You will also have a passion for technology along with a desire to make every day feel like your first!
Key job responsibilities · People Management. · Incident Management. · Customers. · Process Improvement. · Health & Safety. · Security. A day in the life
As an Edge Data Center Operations Manager in ADSIPL (Amazon Data Services India Pvt. Ltd.), you will get to manage the Edge Data Centers remotely. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.
Your day job at ADSIPL will include (but not limited to):
• Managing and developing an organization of skilled managers and technicians, providing both tactical and strategic expertise and ensuring the highest levels of performance
• Constantly striving for improvement on all our processes and procedures (We believe there is nothing we cannot improve)
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring adherence by audits that we exceed local Health & Safety standards in our Edge Data Centers
• Never ceasing to drive performance through metric creation, improvement and adherence of all aspects of our operations and utilizing those metrics to drive positive improvements
• Collaborate with senior leadership, regional peers and stakeholders on strategically planning future growth for the coming 1 to 2 years
• Develop, mentor and train the leadership of the future, to ensure success at scale
• Challenge and improve on accepted documentation and practices to not only meet but exceed industry best practices
• Ability to manage a geographic region, remote from your direct manager
• Own and refine the service methodologies such as incident management, problem management, change management, capacity management, etc. Mumbai, MH, IND

• 5+ years of relevant engineering experience managing large scale services, and at least 2 years building strong, successful technical teams
• High degree of organization and detail-orientation
• Excellent written and verbal communications skills
• Prior ownership of the operation of a mission-critical team and/or product
• Ability to consistently deliver results despite competing priorities and distractions
• Experience in managing Data Center IT Infrastructure remotely is a big plus

• Expertise in one or more continuous improvement methodologies such as LEAN or Six Sigma
• Vendor management of colocation Data Center services providers to meet or exceed contracted performance SLA’s
• Safety, security, and availability incident response
• Technical writing experience
• Prior project management experience