Amazon DCO Trainee 

India, Maharashtra, Mumbai 

503764958

A Data Centre Operation Technician at ADSIPL, expectation from role are:
- You support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
- Follow the instruction and perform routine operation activities on hardware, operating systems, or spare parts, including rack install, server break/fix, rack decom etc.
- Follow a well-defined SOP (Standard Operation Procedure) to replace a hardware component, or a media spare.
- You work as part of a team performing similar tasks. When shifts change, you need to hand off work to co-workers.
- You pay attention to the severity of the issue and work to resolve the issue within the stated SLA (Service Level Agreement).
- You document your work in a ticket tracking system
- A portion of your work will include inventory management (e.g., identifying, receiving and deploying hardware components)
- You follow well-defined information security policies and physical safety practices
- You are expected to escalate when your work deviates from established processes or procedures.
- You may be asked to escort a visitor or contractor at your site.- All our builders are expected to Work safely, securely, and inclusively, always.
* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotationMumbai, MH, IND

- High school or equivalent diploma
- STEM classes or vocational course curriculum education
- Are 18 years of age or older
- Experience with Microsoft Office products and applications
- Work 40 hours/week, and overtime as required
- Work 10 hour shifts as needed
- Experience managing work and priorities through a ticketing system and coordination with Manager

- Knowledge of computer hardware components and operating systems