Honeywell Field Service Supervisor 

Egypt 

869593114

By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

The Purpose of the Role

KEY RESPONSIBILITIES • Manage and oversee Egypt Service team, ensuring efficient and effective service delivery
• Develop and implement strategies to optimize service operations and improve customer satisfaction
• Assign and schedule service technicians to meet customer demands and service level agreements
• Monitor and analyze service performance metrics to identify areas for improvement
• Provide technical guidance and support to service technicians
• Collaborate with cross-functional teams to drive continuous improvement initiatives
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
• Ensure compliance with company policies, procedures, and regulatory requirements

YOU MUST HAVE • Minimum of 10 years of proven experience in service Business or a similar role
• Strong technical knowledge and understanding of relevant technologies
• Excellent leadership and team management skills
• Ability to effectively manage and prioritize multiple projects and tasks
• Experience in driving process improvements and implementing best practices
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills & Financial Acumen

• Previous industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Advanced Degree
• Good presentation skills

• JOB ID: HRD252523
• Category: Customer Experience
• Location: Mivida Project Building B2 5th Settlement,Cairo,CAIRO,11835,Egypt
• Nonexempt