Boston Scientific CRM Field Clinical Representative - Phoenix AZ 

United States, Arizona, Phoenix 

868175624

Role Overview:

As a vital member of our team, you will play a pivotal role in promoting our commercially approved products through comprehensive clinical education and sales support initiatives. You will be responsible for covering a defined region, engaging with current and potential customers, and contributing to the achievement of sales targets and revenue growth within specific product segments.

Responsibilities:

• Clinical Support Excellence: Serve as the primary clinical resource for device implant coverage, troubleshooting, programming, and patient follow-up, ensuring optimal customer and patient outcomes.
• Educational Outreach: Conduct presentations and demonstrations to educate customers on the clinical benefits and proper usage of our products, utilizing various formats and platforms.
• Clinical Presence: Attend device implants in hospital labs and operating rooms, conducting patient follow-ups to ensure satisfaction and success with implanted products.
• Relationship Development: Foster strong relationships with hospital personnel, engaging in meaningful interactions and identifying key decision-makers to facilitate future sales opportunities.
• Problem Resolution: Address customer needs and complaints promptly and effectively, collaborating with cross-functional teams to develop innovative solutions.
• Inventory Management: Adhere to company and divisional guidelines for managing commercial inventory, ensuring availability and timely delivery of products.
• On-Call Commitment: Be prepared to fulfill on-call duties as required, demonstrating a commitment to patient safety and product quality 24/7.

Required Qualifications:

• 0-2 years of work experience, preferably with a bachelor’s degree in biomedical engineering, Science, Math, Business, or Nursing, or equivalent technical experience.
• Willingness to participate in rotational 24/7 on-call duties, including holidays and weekends.

Preferred Qualifications:

• Previous experience in an Electrophysiology (EP) Lab, device clinic, or Cardiac Catheterization (Cath) Lab.
• Background in medical device sales, sales support, clinical education, or clinical research.
• Self-starter mentality with the ability to work independently and efficiently while remaining accountable to team goals.
• Proficiency in communicating complex medical device software algorithms and therapies to diverse audiences.
• Excellent communication skills, with the ability to engage effectively with medical professionals and patients.
• Demonstrated ability to thrive in a dynamic, fast-paced work environment as part of a highly motivated team.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.