Responsible for organization of 70 -100 employees and will lead front line managers with teams investigating account
Manage and develop a diverse team of staff across multiple locations that investigate, prepare and file Suspicious Activity Reports
Manage and drive the SAR management process from Start to Finish.
Conduct investigations of potentially suspicious and/or high-risk clients and communicate with other Citigroup AML monitoring units
Advise senior management on filing Suspicious Activity Reports (SARs) and/or relationship termination or retention
Prepare case files for review, and conduct and document all research and analysis
Use subject matter expertise to distil and synthesize the most pertinent information and write clear and concise summaries on the findings of the investigation
Drive decisions on next course of action to completion – either relationship retention or termination and, when warranted, prepare SARs
Manage productivity through driving accountability with team and analyzing and recommending process improvement opportunities
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Keeps abreast of the organization’s operational processes and best practices for business strategy.
Build partnerships with supported Line of Businesses Operations leaders, process owners, client experience leaders, control leaders, and Training, so that efforts are aligned with strategy and department efforts, regular two-way communication exists, downstream impacts are considered, and business solutions are optimized.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
6+ years’ experience related to performing enhanced due diligence reviews of high-risk accounts preferred
Previous supervisory experience
Strong verbal and written communication skills
Experience using online search tools
Education:
Bachelor’s degree/University degree or equivalent experience
Operations - ServicesFraud OperationsFull timeJacksonville Florida United States$93,440.00 - $140,160.00