Your Role and Responsibilities
To help achieve this win-win outcome, a ‘day-in-the-life’ in this role may include, but not be limited to…- Working under general supervision you will be understanding clients’ main challenges and developing solutions that help them transform mission-critical IBM Z applications for hybrid cloud environments with stability, security, and agility.
- Participating in planning, installing, configuring, maintaining, verifying, and administering, CICS & MQ on z/OS
- working closely with various stakeholders to ensure the efficient functioning of CMOD and to support the organization’s document and content management needs.
- Be a hands-on person and deliver and Involve in product installation/ configurations, troubleshooting (performance, 3rd party integrations, security)
- Based on customer requirements, deliver the deployment
- System Administration: Install, configure, and maintain IBM Content Manager OnDemand software. Manage user access, security, and permissions within the CICS/CICSPlex,
- Performance Optimization: Monitor and optimize the performance of the CICS/PLEX. Diagnose and resolve performance-related issues.
- Maintenance and Upgrades: Perform routine system maintenance tasks, including backups and system updates. Plan and execute upgrades to newer versions of CICS & MQ and related subsystems.
- Create and maintain CICS regions used by the applications including Assembler and Cobol programs
- Administer the CICS regions according to application requirements (create new objects: transactions, tclass, programs)
- Create and maintain the CICS monitoring infrastructure (OMEGAMON, System Automation feeds, etc.)
- Provide and analyze SMF statistics on usage to various parties (eg. developers, managers, Operational Security Department)
- Investigate and resolve problems in CICS and related areas
- Investigation and evaluation of new products in the area (eg. the CICS Explorer)
- Control and investigate CICS CPU usage
- Provide support to the application programming groups including handling inquiry and new resource, requests, coding design questions, assist in resolving issues and abends
- MQ part:
- Control and investigate MQ CPU usage
- Control and investigate MQ queues usage
- Control and investigate Space usage
- Deliver and analyze SMF statistics
- Define MQ objects (channels, queues, aliases, etc.)
- Maintain and adapt according to application growth (eg. new page sets, etc.)
- Strong collaboration and communication skills as you work across the client, partner, and IBM team.
- Participating in technical solution workshops
Required Technical and Professional Expertise
- 11-16+ Years of industry experience.
- Provide technical support for customer. Own and action requests for service,
- Implementing changes and resolving assigned problems (may involve some after hours and weekend work).
- Provide 24×7 after hours on-call support as required for products supported by the team
- Personal compliance and ownership on security, audit and systems integrity posture
- Highlight areas for improvement in current processes, and implement improvements Must have:
- At least 10 years of experience on similar position
- English: intermediate level
- Technical and Professional Expertise
- Candidate should be self-organized, eager to learn with strong sense of analysis & troubleshooting skills
- Ability to take the lead in problem solving and coordination of multi-disciplinary groups
- Ability to multitask and switch to higher priority tasks when required
- Take a lead for specific responsibility or area when needed
- Experience using GSD or SMP/E for product installs and applying maintenance
- Experience using trace, dumps and monitoring software for problem investigation and resolution
- Experience coding programs in REXX
- Experience with Omegamon/Tivoli products in terms of monitoring and problem determination
- CICS knowledge:
- Install, upgrade and maintain the CICS and CTG software
- Create and maintain CICS regions
- Administer the CICS regions according to application demands (eg. new transactions, connections etc.) and support the merge process
- Create and maintain the CICS monitoring infrastructure (Omegamon, TMON, System Automation feeds, the ‘CICS Monitor’ etc)
- Investigate and resolve problems in CICS and related DBDC areas
- Performance review and tuning of the CICSes and CTGs
- Investigation and evaluation of new products in the area (eg. the CICS Explorer)
- MQ knowledge:
- Support, administration and maintenance of MQ on z/OS
- Must be passionate to Mentor juniors on their technical career development path
- Experienced in Designing and Planning overall Datacentre migration strategy & Execution.
- Conversion Infra tool development knowledge
- Dynamic team player who is comfortable working in a small, but rapidly evolving environment.
- A passion for making a difference in their profession and the environment.
Preferred Technical and Professional Expertise