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IBM Delivery Consultant-CICS-MQ Admin 
India, Karnataka, Bengaluru 
867427779

16.09.2024

Your Role and Responsibilities

To help achieve this win-win outcome, a ‘day-in-the-life’ in this role may include, but not be limited to…
  • Working under general supervision you will be understanding clients’ main challenges and developing solutions that help them transform mission-critical IBM Z applications for hybrid cloud environments with stability, security, and agility.
  • Participating in planning, installing, configuring, maintaining, verifying, and administering, CICS & MQ on z/OS
  • working closely with various stakeholders to ensure the efficient functioning of CMOD and to support the organization’s document and content management needs.
  • Be a hands-on person and deliver and Involve in product installation/ configurations, troubleshooting (performance, 3rd party integrations, security)
  • Based on customer requirements, deliver the deployment
  • System Administration: Install, configure, and maintain IBM Content Manager OnDemand software. Manage user access, security, and permissions within the CICS/CICSPlex,
  • Performance Optimization: Monitor and optimize the performance of the CICS/PLEX. Diagnose and resolve performance-related issues.
  • Maintenance and Upgrades: Perform routine system maintenance tasks, including backups and system updates. Plan and execute upgrades to newer versions of CICS & MQ and related subsystems.
  • Create and maintain CICS regions used by the applications including Assembler and Cobol programs
  • Administer the CICS regions according to application requirements (create new objects: transactions, tclass, programs)
  • Create and maintain the CICS monitoring infrastructure (OMEGAMON, System Automation feeds, etc.)
  • Provide and analyze SMF statistics on usage to various parties (eg. developers, managers, Operational Security Department)
  • Investigate and resolve problems in CICS and related areas
  • Investigation and evaluation of new products in the area (eg. the CICS Explorer)
  • Control and investigate CICS CPU usage
  • Provide support to the application programming groups including handling inquiry and new resource, requests, coding design questions, assist in resolving issues and abends
  • MQ part:
  • Control and investigate MQ CPU usage
  • Control and investigate MQ queues usage
  • Control and investigate Space usage
  • Deliver and analyze SMF statistics
  • Define MQ objects (channels, queues, aliases, etc.)
  • Maintain and adapt according to application growth (eg. new page sets, etc.)
  • Strong collaboration and communication skills as you work across the client, partner, and IBM team.
  • Participating in technical solution workshops


Required Technical and Professional Expertise

  • 11-16+ Years of industry experience.
    • Provide technical support for customer. Own and action requests for service,
    • Implementing changes and resolving assigned problems (may involve some after hours and weekend work).
    • Provide 24×7 after hours on-call support as required for products supported by the team
    • Personal compliance and ownership on security, audit and systems integrity posture
    • Highlight areas for improvement in current processes, and implement improvements Must have:
    • At least 10 years of experience on similar position
  • English: intermediate level
  • Technical and Professional Expertise
  • Candidate should be self-organized, eager to learn with strong sense of analysis & troubleshooting skills
  • Ability to take the lead in problem solving and coordination of multi-disciplinary groups
  • Ability to multitask and switch to higher priority tasks when required
  • Take a lead for specific responsibility or area when needed
  • Experience using GSD or SMP/E for product installs and applying maintenance
  • Experience using trace, dumps and monitoring software for problem investigation and resolution
  • Experience coding programs in REXX
  • Experience with Omegamon/Tivoli products in terms of monitoring and problem determination
  • CICS knowledge:
  • Install, upgrade and maintain the CICS and CTG software
  • Create and maintain CICS regions
  • Administer the CICS regions according to application demands (eg. new transactions, connections etc.) and support the merge process
  • Create and maintain the CICS monitoring infrastructure (Omegamon, TMON, System Automation feeds, the ‘CICS Monitor’ etc)
  • Investigate and resolve problems in CICS and related DBDC areas
  • Performance review and tuning of the CICSes and CTGs
  • Investigation and evaluation of new products in the area (eg. the CICS Explorer)
  • MQ knowledge:
  • Support, administration and maintenance of MQ on z/OS
  • Must be passionate to Mentor juniors on their technical career development path
  • Experienced in Designing and Planning overall Datacentre migration strategy & Execution.
  • Conversion Infra tool development knowledge
  • Dynamic team player who is comfortable working in a small, but rapidly evolving environment.
  • A passion for making a difference in their profession and the environment.


Preferred Technical and Professional Expertise