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EY TechOps-DE-CloudOpsAMS-EIS-Sr 
India, West Bengal, Kolkata 
866688200

15.09.2024

The opportunity

  • EIS Application Support Analyst across Policy, Claims, Billing and Customer
  • Expected joining date Immediate.
  • Experience: 3 to 6 years’ experience

Your key responsibilities

  • Participate in incidents analysis, service request fulfilment, requirement analysis for enhancements.
  • Collaborate with internal teams to produce software design and architecture.
  • Investigate issues reported, collaborate with 3rd party teams for a solution for issues pertaining to 3rd parties, provide fix for customizations.
  • Good working knowledge in Dynatrace, heap dump analysis, Grafana,
  • Test and deploy applications and systems.
  • Revise, update, refactor and debug code.
  • Enhance existing software.
  • Develop documentation throughout the software development life cycle (SDLC)
  • Excellent troubleshooting and communication skills
  • Attention to detail.
  • Should have understanding and experience of software development best practices.
  • Excellent business communication skills
  • Willingness to work in night shifts and on-call support.

Skills and attributes for success

  • Proficient in Core Java, Java 8, OOPS concepts, collections, multi-threading, concurrency, lambda, and streams
  • Working knowledge in Dynatrace, heap dump analysis, Grafana, GitHub, Backstage, Kafka
  • Hands-on experience with various spring modules and JPA
  • Hands-on experience in DevOps tools and frameworks like Jenkins, Docker, Kubernetes
  • Experience of modern API technologies and develop API services using Spring Boot
  • Working experience in core technical skills: Spring, Hibernate, SpringBoot Microservices, Web Service (REST & SOAP), Apache Camel – CXF, Kafka.
  • Good knowledge of SOA architecture and experience in creating and exposing services
  • Proficient in SQL and RDBMS SQL Server/ Oracle/MySQL/PostgreSQL
  • Exposure to cloud-based application development (Azure/AWS)
  • Good SQL skill
  • Familiarity with architecture styles/APIs (REST, RPC)
  • Preferred to have knowledge in EIS - Policy Core / Claims Core/ Billing Core / Customer Core / DXP Capabilities
  • Excellent troubleshooting and communication skills
  • Should have understanding and experience of software development best practices.
  • Excellent business communication skills
  • Education in Information Technology or equivalent working experience
  • Have exposure to working in shifts and on-call support.
  • Should have willingness to get trained on new technology and provide necessary support.

To qualify for the role, you must have

  • Strong in following technologies (minimum 3-year hands on experience on the below mentioned tech stack).
  • Java, J2EE, Java8
  • RESTful Webservices
  • SPARK
  • Angular
  • Kafka
  • Springboot, Spring, Hibernate
  • Microservices
  • Dynatrace
  • Jenkins, GitHub
  • Grafana, Kubernetes, Backstage

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.