Ensuring proper billing practices for NICE's technology customers. Reviewing invoices prior to release to ensure accuracy. Conducting periodic deep-dive audits (invoice/contracts). Engaging necessary resource teams to fix any systemic problems...
Deliver demonstrations that align the NICE portfolio with the customerโs business challenges. Identify all functional and technical challenges of assigned accounts. Manage and interpret customer requirements and use astute questioning...
Exemplify subject matter expertise in two or more technical areas. Exemplify expertise and maintain currency in telecommunications, contact center, and related technologies. 10 years in a Technical/Service role in software,...
Provide senior-level technical configuration and, in some cases, programming as required. Provide technical architecture leadership, analysis, design, development, and enhancement. Maintain senior-level expertise and currency in industry leading contact center...
Exemplify subject matter expertise in two or more technical areas. Exemplify expertise and maintain currency in telecommunications, contact center, and related technologies. 10 years in a Technical/Service role in software,...
Exemplify subject matter expertise in two or more technical areas. Exemplify expertise and maintain currency in telecommunications, contact center, and related technologies. 10 years in a Technical/Service role in software,...
Ensuring proper billing practices for NICE's technology customers. Reviewing invoices prior to release to ensure accuracy. Conducting periodic deep-dive audits (invoice/contracts). Engaging necessary resource teams to fix any systemic problems...