Capital One Product Manager Associate Experience Workforce Enablement Senior 

United States, Virginia, Richmond 

864241205

West Creek 1 (12071), United States of America, Richmond, Virginia Product Manager, Associate Experience, Workforce Enablement, Senior Manager

Specific responsibilities include, but are not limited to:

• Lead Technical Integration Strategy: Define and execute the overarching technical integration strategy for the acquired company's digital workspace and endpoints, ensuring seamless transition and minimal disruption to end-users.

• Develop Integration Frameworks and Processes: Establish comprehensive frameworks and processes to guide the technical integration efforts, addressing areas like data migration, systems consolidation, and user onboarding.

• Champion Associate Experience: Act as a strong advocate for the associate experience throughout the integration process, gathering feedback, addressing concerns, and ensuring smooth adoption of new tools and technologies.

• Collaborate Cross-Functionally: Foster strong partnerships with IT, HR, and other key stakeholders to align on integration priorities, address dependencies, and achieve shared objectives.

• Communicate Effectively: Maintain clear and transparent communication channels to inform stakeholders about integration progress, address potential challenges, and manage expectations.

• Maintain Confidentiality: Exercise discretion and maintain strict confidentiality regarding acquisition and integration details, safeguarding sensitive information.

• Drive Innovation: Identify opportunities to leverage new technologies and innovative approaches to enhance the integrated digital workspace and endpoint experience.

• Define key metrics to track success or prioritize features

• Translate requirements of large data initiatives into smaller actionable items

• Champion data literacy within the organization and drive adoption rates

• Understand how to leverage data to surface insights and strategic opportunity

• Conduct market assessments, user interviews, and testing

• Map out data personas and consumer profiles

• Make objective arguments to influence stakeholders

• Track usage to identify opportunities for improvement

• Develop and communicate the product vision and strategy for key components of the platform.

• Deeply understand the needs of associates across Capital One.

• Perform A/B testing to learn with speed

• Set OKRs and KPIs

• Prioritize the Product Backlog to maximize business and customer outcomes.

• Incorporate design thinking and analytics to inform product design.

• Enable collaboration and ensure communication between teams.

• Maintain a healthy backlog of work and play a critical role in many agile ceremonies.

• Support the team with escalation and resolution of impediments.

• Serve as the connection between associates, Capital One’s mission, and your team.

We want you if you are:

• Passionate about building impactful products.

• You enjoy putting yourself in the shoes of customers. Even better if you have experience doing this with internal customers.

• You have expertise in, or are excited about, internal product management.

• You have managed internal reports and data leveraged by enterprise executives

• You are a learner who is able to quickly get up to speed in a highly technical environment.

• You are experienced working in an Agile environment.

• You are a do-er who can also zoom out and think strategically.

• You have excellent oral and written communication skills.

• You are highly collaborative and have the ability to influence and lead.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in product management or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• MBA or Master’s degree

• 7+ years of experience in Agile product management

New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Mgr, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.