Microsoft Senior Technical Program Manager 

United States 

861483000

As a Senior Technical Program Manager you will engage with customers, acting as their General Contractor across Azure Core, and becoming their engineering point of contact. You’ll have the opportunity to lead technical architecture discussions with customers with the support of PACT and service owner developers. You will be responsible for both the customer engineering relationship and executive communication with Azure Core leadership.

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• 2+ years of experience working directly with customers in technical projects and understand their business and technical needs and priorities.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis,
  • OR product development
  • OR equivalent experience.
• 6+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
• Experience with Microsoft Azure, AWS, or GCP is highly desired.
  
• Effective communicator, and can present to audiences in a clear and effective manner, at various levels of technical depth (from a CxO to a developer).

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: .Microsoft will accept applications for the role until July 10, 2024.

• Lead technical discussions with customers, partnering with Platform and Customer Team (PACT) developers and service teams. Own the customer relationship from an Azure Core standpoint, including managing customer’s expectations, as well as identifying risks and proposing data-based mitigations.
• Generate a joint roadmaps for both Microsoft and customer engineering teams, track progress, develop staging and implementation plan and manage overall governance of customer engagements.
• Triage incoming requests for code with/deploy with engagements for their customers, defining scope, entry and exit criteria. Work with PACT Devlopment Leadership Team (LT) to determine if there is developer bandwidth for specific code with/deploy with engagements.
• Prepare content for executive syncs between PACT customers and Azure Core LT executive sponsors. For major customer commitments, communicate and track go/no go decision with Azure Core XLT.
• Drive continuous improvements to the platform by tracking customer-reported issues (CRIs), identifying patterns across customers and prioritizing requirements from different engagements. Partner with other teams to track relevant performance metrics.

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