Capital One Learning & Development Manager 

United States, Virginia, Arlington 

86019631

As the L&D Manager, you will serve as a visionary and support the learning strategy with crafting new experiences, tracking projects and managing multiple initiatives in order to effectively connect, create value and build skills capabilities across Capital One. In your role as a consultant you will engage with our stakeholders to determine learning needs and solutions.

Key Responsibilities:

• Serve as a learning partner to key Commercial client groups, including Capital Markets, Commercial Real Estate, Corporate Banking, and Commercial Underwriting & Portfolio Management

• Lead the design and execution of learning solutions aligned to Commercial business strategies, with a focus on building specialized capabilities and accelerating associate development

• Project manage multiple initiatives across the Commercial Bank, ensuring deliverables, timelines, and budgets are met while identifying and mitigating risks

• Partner with HRBPs, business leaders, and learning colleagues to diagnose needs, identify skill gaps, and recommend impactful learning solutions

• Use influence and strong communication to shape and socialize a Commercial L&D strategy where learning drives business outcomes and builds future-ready talent

• Leverage enterprise learning tools, platforms, and partnerships to streamline efforts and scale Commercial-specific initiatives efficiently

• Stay informed on trends in banking, leadership development, and capability building—infusing insights into learning design and stakeholder recommendations

• Apply instructional design and adult learning principles to develop innovative, blended learning experiences across formats (digital, experiential, mobile, virtual, etc.)

• Facilitate engaging in-person and virtual sessions for learners across all levels within Commercial

• Coach and support junior learning professionals to grow their consulting and learning design capabilities

Basic Qualifications:

• Bachelor's Degree

• At least 3 years of experience in client facing consulting

• At least 2 years of experience in project management

Preferred Qualifications:

• At least 3 years of experience working in Financial Services and/or specifically, in Commercial Banking or Investment Banking

• At least 3 years of people leadership/management experience

• Familiarity with change management

• At least 5 years of experience in learning and development

• At least 3 years of experience in learning strategy creation

• Experience facilitating across a variety of modalities including in person and virtual programs

McLean, VA: $126,700 - $144,600 for Learning Manager Richmond, VA: $115,200 - $131,500 for Learning ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.