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JPMorgan Product Manager - Service Group United States, Ohio, Columbus 859324191
04.09.2024
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Partner with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
- Define and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member
- Act as voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages
- Manage existing product features and actively lead the research definition and development of new features to advance the product roadmap
- Facilitate and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities
- Work with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap
- Support feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.).
- Ability to manage backlog; analytical, problem solving skills
- Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal
- Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus
- Attention to detail and ability to manage shifting business priorities
- Self-motivated and confident in ambiguous circumstances
- Demonstrated prior experience working in a highly matrixed, complex organization
- Understanding of the financial services industry and Regulatory, Legal, and Risk environments
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