Citi Group Digital Banking Product Manager TTS Asia clusters 

China, Hong Kong 

858186299

Platforms & Data Services are a key strength and differentiator for Citi TTS and a key driver of our client experience.   Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments.

Key Responsibilities

• Define and execute the go-to-market strategy for newly revamped digital banking capabilities across Asia clusters.
• Be the subject matter expert; Define and communicate the strategic roadmap and value proposition clearly with clients, sales teams and partners on an ongoing basis. Ensure organizational readiness and effective change management end-to-end.
• Acquire a deep understanding of client and market requirements for the clusters, including regulatory changes, market trends, evolving business models and competitor insights.
• Gather market and client feedback for enhancing proposition on an ongoing basis. Represent Voice of Clients for Asia in new builds globally.
• Leverage data to identify the best solutions for the various client segments and drive adoption in a targeted way.
• Define metrics for tracking success and leverage data to drive adoption / identify areas of further improvement, innovating to deliver a stellar client experience.
• Collaborate with Sales in defining holistic solutions for clients, understanding the end to end business flow of a transaction from inception to settlement.
• Support all levels of client engagement from product perspective, include RFPs.
• Analyze and anticipate future regulatory requirements in Asia based on developments in other regions as well as roadmap laid out by local regulators in the region.
• Collaborate with all Risk & Control functions and other stakeholders as needed in order to maintain a pristine risk and control environment.

Development Value

• High-profile and visible role with an excellent opportunity to champion and lead the digital agenda for a high growth business line.
• Platforms and Data Services is a strategically important product area for TTS in dynamic & high-growth Asia clusters.
• Opportunity to lead, support and drive the commercialization of key capabilities enabling value creation for clients and maintaining market leadership for the bank.
• Build product design skills in a global, cross-functional and regulated industry.
• Develop strategic relationships with clients and other external partners.

Skills and Competencies:

• Minimum 7 years of product management experience in digital banking platforms/ product management.
• Client obsession and desire to continuously improve client/developer experience.
• Strong analytical and problem-solving skills to be able to respond quickly and creatively to complex issues.
• Strong execution skills. Experience in successful implementation of large, customer experience projects while managing cross functional stakeholders.
• Local language skills preferred.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Time Type:

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