JPMorgan Internal Communications Associate 

United States, New York, New York 

858166944

As an Internal Communications Associate within JPMorgan Chase Commercial Banking, you will play a crucial role in promoting key community impact and commercial real estate communications objectives. You will be responsible for managing internal communications and employee engagement strategies, developing compelling content, and fostering strong relationships across the firm. This role provides an opportunity to showcase your creativity, strategic thinking, and project management skills in a dynamic, fast-paced environment

Job Responsibilities:

• Assist with internal communications and employee engagement strategy for JPMorgan Chase Commercial Banking’s Community Impact and Commercial Real Estate divisions, including town halls and employee events, executive messages, internal newsletters, recognition opportunities, talking points and editorial stories; write, edit and maintain quality control of compelling stories and content.
• Identify key milestones and examples to promote internally and externally to generate excitement and awareness and enhance engagement; track and measure results to showcase business impact.
• Develop strong relationships with communicators across the firm and CB team, and with key partners including Business Management, Marketing, Content, Digital and Legal to collaborate effectively on executive communications, employee engagement, social media, content development, events, etc.
• Research communications and engagement opportunities and understand the small and big details; understand both the firm’s and Commercial Banking’s priorities.
• Manage communications trends and industry news, contributing insights and helping to identify opportunities to lead a greater impact through strategic communications while increasing efficiency and effectiveness.
• Support the Head of Global Banking Communications in managing the organization across the Communications team by staying one step ahead to help manage priorities effectively, coordinate activities, and track critical deliverables.
• Lead innovation, new ideas and better ways to work across Global Banking Communications and implement new business strategy, strategic initiatives, or platforms, including aligning department and support groups (Finance, Tech, Ops, Legal, Compliance).
• Develop and support senior level strategic presentations and project management, including decks, briefs, talking points.
• Work with financial partners and leadership team to track overall budgets including forecasting, planning, headcount, accruals, and reconciliations.
• Lead the employee engagement agenda for the team’s 30+ members, inclusive of offsite preparation, junior talent meetings, the creation of an employee opinion action agenda and proposed in-person get togethers.
• Help manage the Head of Global Banking Communications’ time and priorities effectively to bring together a cohesive story of the work we do and the value to the Firm, while also ensuring our employees feel valued.

Required qualifications, skills and capabilities:

• 3+ years of work experience and hold a bachelor’s degree in business, finance, economics, communications or other related area.
• Working knowledge of corporate internal and employee communications strategies, best practices, implementation and execution.
• Passion and creativity for storytelling, with the ability to breakdown complex subjects for different audiences.
• Outstanding writing and editing skills and ability to communicate effectively with all levels of employees and management.
• Excellent project management and organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a dynamic, fast-paced environment.
• Excellent attention to detail.
• Analytical, strategic approach to problem solving and finding solutions.

Preferred qualifications, capabilities, and skills:

• Solid understanding of the financial services industry.
• Comfortable navigating matrixed organizations.
• Knowledge of Sharepoint and intranet technology.
• Proficient in Word, Excel, PowerPoint; Additional software skills (e.g., Photoshop, HTML, Adobe Creative Suite)
• Experience in public relations

*Please also note work and deadlines associated with this position at times may happen outside regular business hours and you will need to be able to respond, within reason, when these situations arise.