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Google Contact Center AI Sales Specialist III ISV Google Cloud United States, California, Sunnyvale 857509935
29.01.2025
Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; San Francisco, CA, USA; New York City, NY, USA.Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
- Bachelor's Degree or equivalent practical experience.
- 10 years of experience in a business role in the enterprise software, cloud or Artificial Intelligence (AI) space.
- Experience in identifying Contact Center as a Service (CCaaS) use cases to solve customer tests or promoting Customer Experience or Artificial Intelligence (AI) technology to clients.
- Experience in supporting ISVs or startups.
- Ability to travel up to 50% of the time.
Preferred qualifications:
- Experience in carrying and exceeding business goals in business roles.
- Experience prioritizing, planning, and organizing business activity within business cycles, including qualifying accounts and leveraging partner ecosystems.
- Experience working with internal/external teams to inventory existing software estates, build cases for transformation with implementation plans, and close agreements.
- Experience with Contact Center technologies (e.g., Avaya, Genesys, Cisco, Mitel, Twilio) and promoting CCAI and GenAI/AI technology stacks.
- Experience supporting executive relationships, and developing new territories/accounts, while ensuring customer success, adoption, and expansion.
- Knowledge of market trends, products, and solutions in Cloud, Artificial Intelligence (AI), and Customer Experience.
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