Required Technical and Professional Expertise
- Foundational understanding of UX research
- Experience with conducting primary and secondary research
- Identifying and communicating appropriate research methodology to address research opportunity
- Supporting recruiting of appropriate participants for research plans and goals
- Conducting research methods and activities to capture qualitative and quantitative data
- Analyzing qualitative and quantitative data to generate insights
- Delivering compelling stories to communicate actionable insights for team and stakeholders
Preferred Technical and Professional Expertise
- Excellent collaboration skills with a persistent curiosity
- Experience with research tools (e.g. UserZoom, survey tooling, Usertesting.com, Optimal Workshop, etc.)
- Awareness of inclusive design practices and accessibility standards
- Degree in Psychology, Human Factors, Human Computer Interaction, Anthropology, Sociology, Behavioral Economics, or related field