Citi Group Vice President AA Cobrand Product Innovation & Development 

United States, District of Columbia, Washington 

854819978

Key responsibilities

The VP, Product Innovation & Development will be responsible for identifying, prioritizing, and implementing product development initiatives to support account growth, customer engagement and systemic infrastructure for the American Airlines Cobrand Card portfolio by:

• Defining and launching new products, features and capabilities and participating in technology development and market launch activities
• Managing and leading negotiations with American Airlines to secure approval of MVP technology requirements and AA technology prioritization
• Identifying opportunities in partnership with Digital Customer Experience teams to provide customers with a seamless digital experience and optimizing touchpoints through thoughtful placement of portfolio assets and client personalization
• Serving as the product and American Airlines partner champion by collaborating with and influencing all internal teams to ensure strategies drive product engagement and profitability

Candidate Qualifications

• 5+ years of relevant product management or program management experience
• Strong quantitative and qualitative skills
• Excellent written and verbal communication skills with strong attention to details
• Positive attitude, enthusiasm, and a strong desire to learn and grow professionally within a complex business
• Experience working independently and effectively in a fast-paced matrixed environment with a proven track record of solving problems and delivering solutions
• Strong project management and critical thinking skills
• Intellectual curiosity and a desire to learn about marketing and servicing strategies
• Strong customer focus and growth mindset
• Strong relationship and client management skills desired
• Bachelor’s degree required

Anticipated Posting Close Date:

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