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AlignTech Digital Adoption Specialist - Alberta year contract Canada, Alberta, Edmonton 854126938
Yesterday
As a-, you will be the first point of contact for orthodontists in your region of
Switzerland and southern Germany (Konstanz, Lindau, Ravensburg, Villingen-Schwenningen, Tuttlingen and/ or the Western part of Austria)
Switzerland and southern Germany (Konstanz, Lindau, Ravensburg, Villingen-Schwenningen, Tuttlingen and/ or the Western part of Austria)
- Employment Type
- Full Time
- EMEA-Austria-Field based
- Workplace type
- Fully remote
- Drive growth and build clinical confidence of customers through education on Align’s innovative clinical solutions and ClinCheck software
- Provide expertise, training and guidance to marketing and commercial teams and ensure they have sufficient clinical knowledge and information regarding the company's products
- Investigate and Analyse Clinical-related customer inquiries, complaints, and adverse events
- Drive and accelerate clinical confidence for selected groups of doctors via specifically designed educational programs in close coordination with customer support and sales team
- Provide clinical support & education to orthodontists as well as might do within DSO organizations and Universities
- Work cross-functionally to execute & coordinate Align educational programs and supports the achievement of predefined business goals
- Contribute independently. May contribute through others on key projects
- Work closely with the sales team to achieve business objectives for the assigned territory
- Independently Plan visits, group sessions & face to face study clubs independently with general supervision and alignment with the sales team. Recommends new approaches and seeks for opportunities to enhance customer’s learning curve and digital workflows adoption
- Conduct field visits independently at least 70% of the time
- Bachelor’s degree in dentistry or othodontics or other high qualification in dental area
- Fluent written and verbal communication skills in German, fluency in English
- To be willing to travel up to 70% of your time in the area of Switzerland and southern Germany
- Minimum 2 years of professional experience of directly related experience in customer relations in medical / dental related areas is a must
- Strong oral and written communication skills (presentations and correspondence, influencing skills)
- Efficient at managing competing demands including prioritization, responsiveness and keeping others informed
- Driving license (cat. B)
- Advanced MS Office knowledge
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
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