Honeywell Service Solutions Specialist 

Switzerland 

853020091

Key requirements

Be the Region’s focal point and subject matter expert (SME) for Honeywell OT, Enterprise Application and Connected Services.

Take the ownership of site issues and work in collaboration with Technical Assistance Centre to ensure any issues with OT, Enterprise Applications or Connected Services are identified and rectified promptly

Build and maintain strong relationships with Account Managers/Sales Team to ensure alignment on all customer sites and identify and proactively drive OT and Enterprise Application opportunities across the Region.

Provide feedback and liaise with product management to ensure HBS product portfolio is appropriate to the changing needs of current and new customers and suits our regional market.

Develop integrations and bespoke customizations for 3rd party products as required to meet solution design specifications.

Develop software, perform ‘bench testing’ if required and deliver commissioning package to field. Assist delivery in startup as required.

Provide technical direction, training and support to local field service specialists for operation, maintenance and troubleshooting of all OT, Enterprise Applications and Connected Services.

Contribute to Technical Risk Reviews (TRR) for all service project works in your respective Region that involve OT/Enterprise Applications/Connected Services.

Key skills and qualifications

• Relevant experience in the design, implementation and maintenance of Enterprise Applications and Connected Services
• Bachelor’s degree in software engineering, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering
• Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API)
• Knowledge of ICT/Cybersecurity/ Automation fundamentals
• Demonstrated experience in organizing and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors.
• Excellent analytical and problem-solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environments.
• Good Knowledge of English, in spoken and written
• The ability to work under pressure, commitment to customer satisfaction

Our offer

A culture that fosters inclusion, diversity, and innovation in an international work environment

Market specific training and ongoing personal development.

Experienced leaders to support your professional development

• JOB ID: HRD240044
• Category: Customer Experience
• Location: Cologno Monzese,Via Alessandro Volta,16Palazzo C Piano7,Milano,20093,Italy
• Nonexempt