Microsoft Senior Supply Chain Manager 

United States, Washington 

852667803

Reporting to the Director of Supply Chain Operations, the

Required/Minimum Qualifications:

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 7+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Lean-6 sigma black/green belt, Kaizen, or relevant project and process experience preferred
• 10+ years' supplier management experience in an Electronics, or high-volume supply chain and or applicable Manufacturing / Hardware production environment
• 7 to 10 years supply chain operations and/or supplier management experience in an Electronics, or high-volume supply chain and or applicable Manufacturing / Hardware production environment
• Understanding in the use of Excel, Power Point, SQL, Access, and Power BI, experience in IT / high-tech electronics or Manufacturing / Service supply chain
• Communication, problem solving skills - ability to manage competing priorities, set clear expectations, collaborate, identify objectives, develop and deliver feedback in written, oral, and presentation formats for partner teams, and senior executive management
• Project Management skills involving multiple global System Integrators and Internal partners. High comfort with handling multiple ongoing priorities and escalations

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 3, 2024.

In this role, you will be working on key projects and business initiatives. The primary focus will be on process improvements driving operational excellence.

• Customer Service Fulfillment metrics monitoring; Coordinate and Communicate internal and external messaging on changes to demand delivery, updates, and impact, through customer fulfillment metrics monitoring. Responsible for Server Order Book management (Date change management, Demand prioritization and supply allocation assessments) and will maintain high data integrity standards in Server Open Book for internal and external data and ensure changes are filed correctly.
• High Focus on Order Fulfillment activities to help develop Supplier operational/ production processes and transform those processes into System Engineering tools, continuously focusing on automating transactional functions, resulting in on time, defect free capacity to our customers.
• Develop and drive Microsoft Internal and external key performance Indicators and metrics. Including, Service Level Agreement (SLA) monitoring, on-time delivery, Purchase Order Milestone Adherence, order promising, critical order management and risk analysis.
• Develop and drive Microsoft Internal and external key performance Indicators and metrics. Including, SLA monitoring, on-time delivery, Purchase Order Milestone Adherence, order promising, critical order management and risk analysis. Present KPIs to the monthly executive meetings.
• Achieve delivery performance targets as developed to support business needs, while consistently evaluating opportunities and supporting process updates to enhance supply chain performance.
• Manage supply base engagement process, including supplier operational review meetings, metrics, improvement plans and issue resolution.
• Manage and communicate tradeoffs between our supplier and business needs within Microsoft.
• Responsible for managing continuous improvements and process initiatives in parallel to day-to-day business operations.